Customers running one of these Platforms (WS2008 and WS2012) will NOT be able to download the License file from our EMS system automatically. The Cloud Plugin (SCP) will work, but does NOT download anything.
The SCP.log file will state communication error: [D]Error in communication: 12175
This because the Security on the EMS system, that supplies the license file, does NOT allow this communication to happen anymore.
Initially, this change happened on April 1, 2024 and will lead to customers to have a License Expiration date of May 12, 2024.
On our request, we have installed a Temporary file on the EMS that will allow communication again UNTIL the end of July 2024.
Meaning that Customers will be able to download through the SCP until end of July and will get their last downloaded license to expire at the end of August 2024.
Customers will need to UPGRADE their Operating System to Windows Server 2016, 2019, 2022 or use a supported Linux / Unix version for their RMS service.
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