I like your "tools" suggestion and think it'd be a fantastic addition.
In a *nix environment there are tools such as topas, nmon and vmstat utilities that indicate how much resources a process is using and could be an assist in determining "load". So in short, your system admin team may be able to assist here?
We also accasionally have similar issues and find that restarting unirpcd and killing off hung child processes usually fixes it. We're running AIX 7.2 with an old unsupported uv10.3.4 therefore no chance of us getting some additional UV "toolkit". So we resort to operating system monitoring tools and utilities to get us through until we can (one day) upgrade to a supported UV version.
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