Rocket Terminal Emulator

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Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

  • 1.  Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

    ROCKETEER
    Posted 02-03-2021 12:43
    Edited by Haseeb Jawad 02-03-2021 12:48
    I'm sharing the replay from yesterday's webinar which focused specifically on how and why Rocket® Passport to Host® customers should take advantage of the innovation and capability delivered in Rocket Terminal Emulator (TE) 10.1. Please feel free to comment and ask further questions below. We'll be answering all the questions received during the live session as well in the discussion below. Let me know what questions you have or what features are most interesting and useful to you. I welcome your feedback!



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    Haseeb Jawad
    Rocket Software
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  • 2.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

    ROCKETEER
    Posted 02-04-2021 16:30
    Q1: Can we convert scripts from Passport to Rocket Terminal Emulator?

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    Dave Andrews
    Head of Customer Engagement
    Rocket Software
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  • 3.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

    ROCKETEER
    Posted 02-04-2021 16:42

    When upgrading from Passport terminal emulator or any other terminal emulator to Rocket TE, there are three steps you go through: 

    1 - Install and configure Rocket Terminal Emulator. It's easy to follow and there is great content – videos, tutorials, and documentation - available on the Rocket Forum and on the Rocket Community Portal to support you  

    2 – Upgrade all your sessions and configuration settings. That is the "Switch to Rocket TE Utility" that we showed you in the demo today 

    3 – Migrate your macros and scripts. Sometimes we have the capability to automate the conversion of scripts. We can also offer you professional services for higher volume and/or more complex macros and scripts. Our team can look at your macros and scripts and provide a plan to convert them. 



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    Haseeb Jawad
    Rocket Software
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  • 4.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

    ROCKETEER
    Posted 02-04-2021 16:31
    Q2: What are some of the security features of Rocket TE?

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    Dave Andrews
    Head of Customer Engagement
    Rocket Software
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  • 5.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

    ROCKETEER
    Posted 02-04-2021 16:43
    Edited by Leonard Jacobs 02-04-2021 16:43

    We have several of security features. We showed you some of those in our presentation and demo 

    • Rocket TE offers TLS support – both the Web and Desktop editions support TLS 1.0, 1.1, 1.2. We also have TLS 1.3 support available for Web edition and plan to support TLS 1.3 for Desktop edition soon 
    • The second piece is data redaction. It's very important that Rocket and our customers support their customers' data. You can redact fields like birthdays, driver license numbers, credit card numbers, social security numbers, etc. 
    • Also, we fully support MFA. We support the industry standard Duo as well as Okta. If you would like us to support another MFA solution, please reach out and provide us your feedback. We are always evaluating our roadmap based on what our customers are looking for. 


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      Leonard Jacobs
      Sr Systems Engineer
      Rocket Software
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    • 6.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:31
      Q3: Is upgrading to Rocket TE optional for Passport customers?

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      Dave Andrews
      Head of Customer Engagement
      Rocket Software
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    • 7.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:40
      Yes, this upgrade is optional, but we do encourage it. Rocket TE is our strategic terminal emulator product. All enhancements, innovations, and security features are being added to Rocket TE. There is great value to our customers to upgrade and because this upgrade is free, since it's part of your active maintenance subscription, this is a great opportunity. 

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      Haseeb Jawad
      Rocket Software
      ------------------------------



    • 8.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:32
      Q4: Is the LDAP login in addition to the Mainframe login?

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      Dave Andrews
      Head of Customer Engagement
      Rocket Software
      ------------------------------



    • 9.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:45

      You can get into the Rocket TE (Web Edition) through LDAPThere are five types of authentication options: Rocket TE ServerLDAPMS SQL Server, None, and SSO 

      Once you log into LDAP, you are on your network. Depending if you have an authentication policy for your mainframe, you'll need to authenticate there as well. Rocket TE (Desktop Edition) would not have an authentication process because it is a software application on your desktop computer. 



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      Leonard Jacobs
      Sr Systems Engineer
      Rocket Software
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    • 10.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:33
      Q5: Is the Rocket TE download file available to Rocket Passport customers in the Rocket Community Support Portal?

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      Dave Andrews
      Head of Customer Engagement
      Rocket Software
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    • 11.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:59

      When you go to the Rocket Community Portal (RCP) where all the product downloads are available, you'll only see Passport downloads if you are a Passport customer. You can download and try Rocket TE here.

      Once you have successfully moved to Rocket TE (please reach out to your Account Executive to complete the process when ready), your current and future downloads will appear there. 



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      Haseeb Jawad
      Rocket Software
      ------------------------------



    • 12.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:34
      Q6: Can I run Passport and Rocket TE at the same time to see if I like it?

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      Dave Andrews
      Head of Customer Engagement
      Rocket Software
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    • 13.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:41

      Yes! We want you to try it and we are confident you will really like it. You can have both installed to see if you like Rocket TEOnce you are ready to upgrade, your Account Executive can help you switch licenses, and then you can leverage the switch utility that is available to upgrade all your settings and configuration. You can also ask for Services package to help with macros and scripts conversion.  



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      Haseeb Jawad
      Rocket Software
      ------------------------------



    • 14.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:34
      Q7: Can I customize screen sizes for 3280 with mod 6 for both Web and Desktop editions?

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      Dave Andrews
      Head of Customer Engagement
      Rocket Software
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    • 15.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:44
      Both products support customization with screen size – sometimes called mod 6 or dynamic – but you can input the parameters when you create the session for the amount of rows and columns you want in both Web and Desktop editions. 

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      Leonard Jacobs
      Sr Systems Engineer
      Rocket Software
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    • 16.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 16:35
      Q8: Are Professional Services and Technical Support Services part of my active maintenance or subscription or are they available for additional charge?

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      Dave Andrews
      Head of Customer Engagement
      Rocket Software
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    • 17.  RE: Webinar Replay and Q&A: Rocket TE 10.1 for Rocket Passport PC to Host Users

      ROCKETEER
      Posted 02-04-2021 17:01

      Any customer who is has an active maintenance contract or subscription can utilize our Technical Support team.  

      If you decide to upgrade to Rocket TE using our automated switch utility tool, that is included in your paid maintenance or subscription.  

      If you need help migrating your macros and scripts, or if you have a more complex installation need that requires Professional Services, that would be in addition to your maintenance or subscription charges 

         



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      Haseeb Jawad
      Rocket Software
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