Hi again, Marco.
It doesn't look like you've followed any of the advice I gave you.
I see that our online Documentation hub has some manuals for Enterprise Data Intelligence: https://docs.rocketsoftware.com/bundle/ediwebapplications_rn_1001/page/tmr1683726668550.html
Please check it and let me know if it resembles what you 're looking for.
Also, it looks like EDI is a set of applications (programs). So your question appears to be about one of the programs below:
Becubic
Rochade
Data Discovery
IDX
Manager Products
MetaGlossary
Reference Data Management
Index-based Search
Metability
RaaS + Lineage Anywhere
Please specify which of these you need help with? Or just share a screenshot of the application window (preferably - the window from the menu 'Help' - 'About').
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Alexey Gladilov
Tech Support Engineer
Rocket Software
Dordrecht NL
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Original Message:
Sent: 04-11-2024 13:54
From: Marco Ferraz
Subject: Allow EDI works at cluster plataform
Hi Folks,
Yes, It is a ASG product.
The full name was Enterprise Data Intelligence. I am no sure if Rocket keep the same name or add some prefix to equalize the Rocket´s name convention.
Best Regards
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Marco Ferraz
CSP - CONSULTORIA & SISTEMAS LTDA
Rio De Janeiro BR
Original Message:
Sent: 02-06-2024 06:32
From: Alexey Gladilov
Subject: Allow EDI works at cluster plataform
Hi Marco,
What is the full name of the product (software) you're asking about? I assume that's a product of ASG, right?
I advise you to check our docs portal first (https://docs.rocketsoftware.com/). For example, this link seems to provide the info you're interested in.
If the fresh manuals don't have the answers you're looking for - I advise you to submit a support case (https://www.rocketsoftware.com/support)
Regards,
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Alexey Gladilov
Tech Support Engineer
Rocket Software
Dordrecht NL
Original Message:
Sent: 02-02-2024 08:37
From: Marco Ferraz
Subject: Allow EDI works at cluster plataform
Hi Everyone,
We can work with EDI at the active\passive cluster platform, but the activation process was done manually. It means the user should turn off one machine and turn on another.
Does anyone know if this scenario has changed? The last installation I performed was in May 2020.
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Marco Ferraz
CSP - CONSULTORIA & SISTEMAS LTDA
Rio De Janeiro BR
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