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  • 1.  Allow EDI works at cluster plataform

    Posted 02-02-2024 08:59

    Hi Everyone,

    We can work with EDI at the active\passive cluster platform, but the activation process was done manually. It means the user should turn off one machine and turn on another.
    Does anyone know if this scenario has changed? The last installation I performed was in May 2020.



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    Marco Ferraz
    CSP - CONSULTORIA & SISTEMAS LTDA
    Rio De Janeiro BR
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  • 2.  RE: Allow EDI works at cluster plataform

    ROCKETEER
    Posted 02-07-2024 10:59

    Hi Marco,

    What is the full name of the product (software) you're asking about? I assume that's a product of ASG, right?

    I advise you to check our docs portal first (https://docs.rocketsoftware.com/). For example, this link seems to provide the info you're interested in.

    If the fresh manuals don't have the answers you're looking for - I advise you to submit a support case (https://www.rocketsoftware.com/support)

    Regards,



    ------------------------------
    Alexey Gladilov
    Tech Support Engineer
    Rocket Software
    Dordrecht NL
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  • 3.  RE: Allow EDI works at cluster plataform

    Posted 18 days ago

    Hi Folks,

    Yes, It is a ASG product.

    The full name was Enterprise Data Intelligence. I am no sure if Rocket keep the same name or add some prefix to equalize the Rocket´s name convention.

    Best Regards



    ------------------------------
    Marco Ferraz
    CSP - CONSULTORIA & SISTEMAS LTDA
    Rio De Janeiro BR
    ------------------------------



  • 4.  RE: Allow EDI works at cluster plataform

    ROCKETEER
    Posted 17 days ago

    Hi again, Marco.

    It doesn't look like you've followed any of the advice I gave you.

    I see that our online Documentation hub has some manuals for  Enterprise Data Intelligence: https://docs.rocketsoftware.com/bundle/ediwebapplications_rn_1001/page/tmr1683726668550.html 
    Please check it and let me know if it resembles what you 're looking for.

    Also, it looks like EDI is a set of applications (programs). So your question appears to be about one of the programs below:
      Becubic
      Rochade
      Data Discovery
      IDX
      Manager Products
      MetaGlossary
      Reference Data Management
      Index-based Search
      Metability
      RaaS + Lineage Anywhere
    Please specify which of these you need help with? Or just share a screenshot of the application window (preferably - the window from the menu 'Help' - 'About').



    ------------------------------
    Alexey Gladilov
    Tech Support Engineer
    Rocket Software
    Dordrecht NL
    ------------------------------