Terms and Conditions

Forum Rules & Etiquette and Privacy Guidelines

Thank you for being part of our forum. To ensure the best possible experience for all members, we have established some basic guidelines for participation.

By joining and using this forum, you agree that you have read and will follow these rules and guidelines. You also agree to reserve discussions and shared files and content to that best suited to the medium. This is a great medium with which to solicit the advice of your peers, benefit from their experience, and participate in an ongoing conversation. Questions regarding forum usage, conduct or concerns should be directed to the Forum staff via the Contact Us link on this site.

Please take a moment to acquaint yourself with these important guidelines. In order to preserve an environment that encourages both civil and fruitful dialogue, we reserve the right to suspend or terminate membership in this forum for anyone who violate these rules.

The Rules

    • Respect others. Focus on the content of posts and not on the people making them. Please extend the benefit of the doubt to newer guests and members; there’s no such thing as a stupid question.
    • Respect the purpose of the forum. Use the forum to share successes, challenges, constructive feedback, questions, and goals instead of products or services that you provide. If you’ve found a product or service helpful, please share your experience with the group in a respectful way.
    • Use caution when discussing products. Information posted on the discussion groups and in the libraries is available for all to see, and comments are subject to libel, slander, and antitrust laws.
    • All defamatory, abusive, profane, threatening, offensive, or illegal materials are strictly prohibited. Do not post anything that you would not want the world to see or that you would not want anyone to know came from you.
    • Respect intellectual property rights. Post content that you have personally created or have permission to use and have properly attributed to the content creator.
    • When posting items in our collaborative environment, please indicate if the item is not available for reuse. It’s also advisable to contact the owner of any material if you would like to reuse it.
    • Post your message or documents only to the most appropriate communities. This helps ensure all messages receive the best response by eliminating "noise."

 

Discussion Group Etiquette

    • State concisely and clearly the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the archives by subject.
    • Send messages such as "thanks for the information" or "me, too" to individuals, not to the entire list. Do this by using the "Reply to Sender" link found in every message.
    • Do not send administrative messages, such as “remove me from the list,” to the group. Instead, use the web interface to change your settings or to remove yourself from a list. If you are changing email addresses, you do not need to remove yourself from the list and rejoin under your new email address. Simply change your settings.

 

The Legal Stuff

This site is provided as a service for current, past and potential customers of Rocket Software, our partners, and Rocket Software employees that have registered an account ("members") in the Rocket User forum.

Rocket Software, Inc. is not responsible for the opinions and information posted on this site by any member accessing the site. We disclaim all warranties with regard to information posted on this site, whether posted by Rocket Software, Inc. or any third party; this disclaimer includes all implied warranties including those of merchantability and fitness. In no event shall Rocket Software, Inc. be liable for any damages whatsoever in connection with the use or performance of this forum site or for any information posted on this site.

It is prohibited to post any defamatory, abusive, profane, threatening, offensive, or illegal materials.  Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting information or material, the posting party warrants and represents that he or she owns the copyright with respect to such material or has received permission from the copyright owner and further has all rights necessary to make such information or material public in a forum forum. In addition, the posting party grants Rocket Software, Inc. and users of this site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material.

Messages should not be posted if they encourage or facilitate members to arrive at any agreement that either expressly or impliedly leads to price fixing, a boycott of another's business, or other conduct intended to illegally restrict free trade. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers.

Rocket Software, Inc. does not actively monitor the site for inappropriate postings and does not on its own undertake editorial control of postings. However, in the event that any inappropriate posting is brought to the attention of Rocket Software, Inc. we will take all appropriate action.

Rocket Software, Inc. reserves the right to terminate access to any user who does not abide by these guidelines.


Privacy Policy and Cookie Notice

We will treat any personal information you provide to us including and similar to your name, address, telephone number and e-mail address pursuant to our Global Data Protection and Privacy Notice, located here: https://www.rocketsoftware.com/company/legal/privacy-policy. In addition, our notice with regard to how the site uses cookies is located here: https://www.rocketsoftware.com/cookie-notice.

Remember The Risks Whenever You Use The Internet
While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to us and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other Internet sites or services that may be accessible through our site have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.  For any other information please contact us using the Contact Us page.