Rocket DevOps (formerly Aldon)

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  • 1.  Can't associate parts to assembly (error attached)

    Posted 06-10-2024 05:24
      |   view attached

    Hi

    I'm just looking for a workaround if anybody has encountered this error before

    I am a bit stuck now as i need to migrate a task and this is a show-stopper

    Any feedback welcome

    Cheers,

    Dominique



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    Dominique Gillette
    Rocket Forum Shared Account
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  • 2.  RE: Can't associate parts to assembly (error attached)

    ROCKETEER
    Posted 06-10-2024 10:05

    Hi Dominique, 

    I'm not seeing steps leading up to the error message.  I'm assuming that you've tried selecting or creating a 'Task assembly' for the checkout, yes?  

    May be quickest to contact us in support to walk through this issue.

    1-855-577-4323 Toll-free

    1-781-577-4323 Direct

    https://my.rocketsoftware.com/RocketCommunity/s/contact-us

    Best,

    Dale



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    Dale
    L3 Support for the enterprise bits, portals and plugins...
    Rocket DevOps (formerly Aldon)
    Somewhere on the Oregon coast...
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  • 3.  RE: Can't associate parts to assembly (error attached)

    Posted 06-10-2024 21:28

    Hi,

    Yes that's correct , the only difference is that the task was re-assigned to another dev while i was on leave and then came the troubles ...  some dll(s) were checked out to AldonDemoEnv which was wrong but i can't delete the instance of the dlls that's attached to it!! 

    I have attached a couple more snapshots

    A few quick tips would be great for now ;)

    Cheers,

    Dominique



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    Dominique Gillette
    Rocket Forum Shared Account
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  • 4.  RE: Can't associate parts to assembly (error attached)

    ROCKETEER
    Posted 06-10-2024 10:28

    Hi @Dominique Gillette -

    In addition to @Dale Asher's response, please feel free to reach out to Technical Support by opening a new support case via this link:



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    Nick Miller
    Rocket Internal - All Brands
    Aurora CO US
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  • 5.  RE: Can't associate parts to assembly (error attached)

    Posted 06-10-2024 23:05

    Hi,

    I have created a support ticket   ->

             Case: 00964528

    Cheers,

    Dominique



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    Dominique Gillette
    Rocket Forum Shared Account
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