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d3 windows 9.0.0 or 9.0.2 installer

  • 1.  d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-30-2023 12:51

    Help,  I am in desperate need of a 9.0.0 or 9.0.2 installer for client whose system crashed.    
    Rocket is unable to help as this is the last version from TigerLogic and some contract BS is stopping them from having a copy on their webpage.

    Anyone out there with a copy, it would be most helpful.

    Thanks, 

    Steve Love

    Computyme

    PS:  Rocket won't activate  9.0.6 for the same BS reason as not having 9.0.2 -  for other users of 9.0.2 be aware of the lack of availability of this version from Rocket.



    ------------------------------
    Steve Love
    VP
    Computyme
    Abington PA US
    ------------------------------


  • 2.  RE: d3 windows 9.0.0 or 9.0.2 installer

    ROCKETEER
    Posted 08-30-2023 13:13

    Yeah, if someone could help this guy out, that would be nice. The real problem is that when D3 came from TigerLogic to Rocket, we needed to remove code from our installers that Rocket could not legally deploy, so for D3 Windows, we provided 9.0.6. The reason that they cannot activate 9.0.6 is that the customer let their support lapse which means that 9.0.2 is the only release that will activate. Steve is doing his due diligence to get their support renewed, so we'll see how that goes.

    So the moral of the story: Don't let your support lapse, and don't delete your installers!!!



    ------------------------------
    Brian S. Cram
    Principal Technical Support Engineer
    Rocket Software
    ------------------------------



  • 3.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-30-2023 14:37

    Brian is correct, the customer let their support lapse and is the real reason for the problem.

    As to legalities, it is something we have to live with.

    I want to add that the support I received from Brian and Greg has been over and beyond what they are obligated to do.  Both have helped when they have no reason to help and for that I am extremely grateful.

    It is the people that make up the company,  and these 2 guys are great...it is just the rules just get in the way.

    Thanks again guys.

    Steve



    ------------------------------
    Steve Love
    VP
    Computyme
    Abington PA US
    ------------------------------



  • 4.  RE: d3 windows 9.0.0 or 9.0.2 installer

    Posted 08-30-2023 15:20

    And ALWAYS backup the installers and patchs with your data backup..
    i have historical saved here since 7.5 ( but linux)
    and tracking all patchs and updates
    never had to use but is good to keep then very close of you



    ------------------------------
    Alberto Leal
    System Analyst
    Millano Distribuidora de Auto Pecas Ltda
    Varzea Grande MT BR
    ------------------------------



  • 5.  RE: d3 windows 9.0.0 or 9.0.2 installer

    Posted 08-30-2023 13:43

    Sorry i cant help... i only have the linux installers



    ------------------------------
    Alberto Leal
    System Analyst
    Millano Distribuidora de Auto Pecas Ltda
    Varzea Grande MT BR
    ------------------------------



  • 6.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-30-2023 14:32

    Thanks for the response -- I am rethinking my decades old decision of using windows...



    ------------------------------
    Steve Love
    VP
    Computyme
    Abington PA US
    ------------------------------



  • 7.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-31-2023 08:30

    I have them and have sent Steve a link to them

    9.0.0 Client (Server appears to be corrupted)

    9.0.1 Client & Server

    9.0.2 Client & Server

    9.0 documentation



    ------------------------------
    Warwick Dreher
    Warwick Dreher
    Croydon AU
    ------------------------------



  • 8.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-31-2023 17:18

    thank you - and now that I have them, the customer decided to bite the bullet and get back on support.



    ------------------------------
    Steve Love
    VP
    Computyme
    Abington PA US
    ------------------------------



  • 9.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-31-2023 18:07

    Good choice by the client.

    I hope that the upgrade goes smoothly.



    ------------------------------
    Warwick Dreher
    Warwick Dreher
    Croydon AU
    ------------------------------



  • 10.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-31-2023 08:32
      |   view attached

    Hello.

    I have attached for you a zipped file with version 9.0.0.0 and the patch for version 9.0.4
    I hope it will help you to solve the problem.
    Cheers



    ------------------------------
    Jesus Sangrador
    D3 department
    AMP Software SL
    Madrid ES
    ------------------------------

    Attachment(s)

    zip
    D3_Windows_9.0.4.zip   89.07 MB 1 version


  • 11.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 09-01-2023 15:06

    Thank you.   I have added the version to my file of versions as I have other customers on 9.0 but not on contract.

    The customer that started this just went back on maintenance.

    thanks again

    Steve



    ------------------------------
    Steve Love
    VP
    Computyme
    Abington PA US
    ------------------------------



  • 12.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-31-2023 14:58

    Why not just upgrade the client to the latest version?



    ------------------------------
    Keith Grill
    President
    DBMS Inc
    Shreveport LA US

    keith@dbmsinc.com
    ------------------------------



  • 13.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 08-31-2023 17:15

    why not upgrade them?   because until 3pm today, they were not on Rocket support.   Now the question is no longer vaild and they will get to experience all the good things in 10.3

    thank you everyone that responded.


    Steve Love



    ------------------------------
    Steve Love
    VP
    Computyme
    Abington PA US
    ------------------------------



  • 14.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 09-12-2023 13:46
      |   view attached

    Hello,

    I have attached for you a zipped file with version 9.0.0.0 and the patch for version 9.0.4
    I hope it will help you to solve the problem.
    Best regards.



    ------------------------------
    Jesus Sangrador
    D3 department
    AMP Software SL
    Madrid ES
    ------------------------------

    Attachment(s)

    zip
    D3_Windows_9.0.4.zip   89.07 MB 1 version


  • 15.  RE: d3 windows 9.0.0 or 9.0.2 installer

    PARTNER
    Posted 09-12-2023 14:43

    Thanks again for this.

    I got my customer to go back on SMA and they will upgrade to 10.4 for win 11 this week.

    I have saved the zip file for future reference.


    Steve Love



    ------------------------------
    Steve Love
    VP
    Computyme
    Abington PA US
    ------------------------------