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Rocket Customer Community Video Tutorials

  • 1.  Rocket Customer Community Video Tutorials

    Posted 02-28-2023 13:46
    Edited by Rebecca Dilthey 03-06-2023 08:33


    Rocket Customer Community Tutorials Playlist
    Rocket Customer Community Tutorials - (view all videos as playlist) 
    Video  Description

    1. Introduction

    Get an overview of the Rocket Customer Community portal, learn how to log in and get familiar with an array of features designed to maximize your Rocket online support experience.

    2. Knowledge Base

    Learn how to browse the Rocket Knowledge Base, find useful how-tos and documented solutions to assist you in resolving issues with ease and at any time.

    3. Case Management

    Explore our step-by-step tutorial to effortlessly submit, follow-up, manage and track progress of your Rocket technical support requests with clarity and transparency. 


    Access software downloads, updates and patches to boost and unleash your Rocket products full potential.

    5. License Keys

    Benefit from the convenience of monitoring,  obtaining or generating automatically your Rocket products license keys directly from the Rocket Customer Community.

    6. My Products

    Keep track of your Rocket product assets and stay up-to-date on maintenance contracts efficiently using My Products area.

    7. Make a Payment

    Take advantage of our streamlined and secure online payment system where you will be able to pay for upcoming Rocket invoices or consult your invoice history. (US ONLY)