MultiValue Tools

Hi,

I'm trying to use U2 Web Designer to create RBO's. The accounts are on an AIX server. I can successfully attach to the host and see the accounts. I can also successfully enable accounts for WebDE. It's when I click on "U2 Web DE Elements" and I'm asked for a password it always comes back with an "Access is denied error" I've tried the rbadmin/redback combination (This works elsewhere as I can log on to the admin server with it) and several OS users but nothing seems to work. I first tried this several months ago and gave up out of sheer frustration but now I really need to have a look at this.

Everything else is working well. I also found that I had to modify permissions on the $UVHOME/UV.ACCOUNT file to create a new account through designer. Perhaps I need some correct permissions set somewhere else.

Any ideas as to what I'm doing wrong? What other options for a valid username and password are there?

Designer version 5.3.0, build 3425
Universe - 11.3.2
WebDE - 5.3.0

Thanks
Andrew

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andrew goldie
sys admin
Kiwibank
Wellington NZ
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Hello Andrew,

Have you tried running the U2 Web Designer 'As Administrator'?

Can you try re-installing or installing the U2 Web Designer on another client computer?

Please go ahead and open a support case with Ultradata who can reach out to us if they need help sorting this out.

Thanks, Mark.

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Mark Shannon
Rocket Internal - All Brands
North Sydney NSW AU
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Original Message:
Sent: 05-29-2023 19:40
From: andrew goldie
Subject: U2 Web Designer - Can't open U2 Web DE Elements. Always says password is wrong

Hi,

I'm trying to use U2 Web Designer to create RBO's. The accounts are on an AIX server. I can successfully attach to the host and see the accounts. I can also successfully enable accounts for WebDE. It's when I click on "U2 Web DE Elements" and I'm asked for a password it always comes back with an "Access is denied error" I've tried the rbadmin/redback combination (This works elsewhere as I can log on to the admin server with it) and several OS users but nothing seems to work. I first tried this several months ago and gave up out of sheer frustration but now I really need to have a look at this.

Everything else is working well. I also found that I had to modify permissions on the $UVHOME/UV.ACCOUNT file to create a new account through designer. Perhaps I need some correct permissions set somewhere else.

Any ideas as to what I'm doing wrong? What other options for a valid username and password are there?

Designer version 5.3.0, build 3425
Universe - 11.3.2
WebDE - 5.3.0

Thanks
Andrew

------------------------------
andrew goldie
sys admin
Kiwibank
Wellington NZ
------------------------------