Uniface User Forum

 View Only
  Thread closed by the administrator, not accepting new replies.

  • 1.  Uniface.info site specific: [SOLVED] Online call tracking not working from links on this page.

    ROCKETEER
    Posted 11-19-2018 11:54
    No replies, thread closed.

    [SOLVED] Online call tracking not working from links on this page.

    Author: i.sharp@pcisystems.co.uk (Iain Sharp)

    When I try and access the online call tracking, I'm getting chrome complain that support.uniface.info has redirected me too many times.  Is there another url I can use to get to my logged calls?    Regards,  Iain



  • 2.  RE: Uniface.info site specific: [SOLVED] Online call tracking not working from links on this page.

    ROCKETEER
    Posted 11-19-2018 11:54
    No replies, thread closed.

    Hi Iain, I think that the online call tracking is currently down for maintenance. But I'll check. Sorry. But could also send an email to customer.support@uniface.com and/or technical.support.uniface@uniface.com. Hope this helps. Regards, Daniel


    Author: diseli (daniel.iseli@uniface.com)


  • 3.  RE: Uniface.info site specific: [SOLVED] Online call tracking not working from links on this page.

    ROCKETEER
    Posted 11-19-2018 11:54
    No replies, thread closed.

    Hi Iain. Minor maintenance was done today and apparently something went wrong with the links. Going directly to https://support.uniface.info/servicedesk/customer/portal/1 should also work. I expect to have this sorted by tomorrow morning latest. Regards, Jan Cees


    Author: JanCees (jan.cees.boogaard@uniface.com)


  • 4.  RE: Uniface.info site specific: [SOLVED] Online call tracking not working from links on this page.

    ROCKETEER
    Posted 11-19-2018 11:54
    No replies, thread closed.

    It is fixed now. Thanks for bringing this to our attention.   Regards, Jan Cees


    Author: JanCees (jan.cees.boogaard@uniface.com)