Hm something has changed. When clicking the download link I get:
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
com.rs.mfts.business.logger.DefaultTransferEventManager.afterTransfer(DefaultTransferEventManager.java:111)
com.rs.mfts.web.server.ExternalDownloadServlet.doGet(ExternalDownloadServlet.java:234)
javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
com.rs.mfts.web.filter.TemplateResourceFilter.doFilter(TemplateResourceFilter.java:48)
com.rs.mfts.web.filter.ClearSessionFilter.doFilter(ClearSessionFilter.java:28)
note The full stack trace of the root cause is available in the Apache Tomcat/7.0.42 logs.