Uniface User Forum

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  • 1.  Missing entitlement ID

    Posted 08-04-2020 14:46

    Having registered for the Uniface 10 Community Edition via the website, I was able to download and install the IDE but did not receive an email containing an entitlement ID. Consequently I am unable to use it.

    Can anyone help with this?



  • 2.  RE: Missing entitlement ID

    ROCKETEER
    Posted 08-04-2020 14:55

    Hi Glyn,

    It is unusual for the certificate to not be sent, it is normally delivered immediately. Please can you check your spam folder and if it is not there send the email address used to register to uniface.ce@uniface.com? It can then be checked and resent.

    Kind regards,

    Mike 



  • 3.  RE: Missing entitlement ID

    Posted 08-16-2022 08:23
    Hi Mike,

    I have the same problem as Glyn, haven't received entitlement ID, therefore couldn't activate the software and unable to use it. A message "Entitlement ID: ID not found, please contact uniface.licensing@rocketsoftware.com" was included in the email from Rocketsoftware. Please refer to the uploaded photo. Would you please give me any directions for solving this problem? Thank you.
    Part of the welcome email from Rocketsoftware that displayed entitlement ID not found


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    Min Ren
    Rocket Forum Shared Account
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  • 4.  RE: Missing entitlement ID

    Posted 23 days ago
    Hi!

    I have the same problem. Any solution?

    Thanks

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    Paulo Gelhardt
    Rocket Forum Shared Account
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  • 5.  RE: Missing entitlement ID

    ROCKETEER
    Posted 20 days ago
    Hi Paulo,

    I have looked up your id and sent it to the registered email address.

    Kind regards,
    Mike

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    Michael Taylor
    Rocket Internal - All Brands
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