Rocket U2 | UniVerse & UniData

 View Only

  • 1.  Looking For Application Maintenance Support Vendor for Rocket U2 UniVerse Application

    Posted 05-10-2022 06:20
    Edited by Darcy Patten 05-11-2022 17:00
    Hello,

    We have a legacy application that is supported by an analyst that will be retiring.  We are looking to find a vendor that can help support the application.  Some details:

    Some Details:
    • Software: Rocket U2 UniVerse
    • Version is: 11.2.5 in Prime Information format
    • Emulator: SecureCRT
    • Operating system: UNIX Solaris 10 (SunOS 5.10)
    • It is running on virtual Solaris: 64-bit amd64 kernel modules

    If anyone knows of or can recommend any vendors that provide AMS for an application built on Rocket U2 Universe, I would appreciate the information.

    Thanks,
    Darcy


  • 2.  RE: Looking For Application Maintenance Support Vendor for Rocket U2 UniVerse Application

    Posted 05-11-2022 09:08
    Good morning Darcy,

    Thank you for the inquiry.

    You may not be aware but we show you work thru one of our resellers, Interleaf out of Canada and that they have been working with your company over the last couple of months as well on some technical inquiries you had -

    Can you please advise if you are aware of this or if you need us to provide you with their information for your reference? If their has been some changes on this that we or the partner is not aware of, can you please advise. Look forward to your reply.

    Best regards,
    Janet

    [Rocket Software]<https: www.rocketsoftware.com/="">
    Janet Cioffi Kennedy
    Senior MV Partner Manager
    Rocket Software, USA
    T: +781-577-4122 M: 1-949-632-7063: JKennedy@RocketSoftware.com W: RocketSoftware.com<https: www.rocketsoftware.com/="">
    LinkedIn<https: www.linkedin.com/company/rocket-software=""> | Facebook<https: www.facebook.com/rocketsoftwareinc=""> | Twitter<https: twitter.com/rocket=""> | YouTube<https: www.youtube.com/c/rocketsoftware-rs="">



    [cid:image002.png@01D864FD.7BC437B0]<https: www.rocketsoftware.com/products/rocket-universe/rocket-multivalue-performance-experience="">



    ================================
    Rocket Software, Inc. and subsidiaries ? 77 Fourth Avenue, Waltham MA 02451 ? Main Office Toll Free Number: +1 855.577.4323
    Contact Customer Support: https://my.rocketsoftware.com/RocketCommunity/RCEmailSupport
    Unsubscribe from Marketing Messages/Manage Your Subscription Preferences - http://www.rocketsoftware.com/manage-your-email-preferences
    Privacy Policy - http://www.rocketsoftware.com/company/legal/privacy-policy
    ================================

    This communication and any attachments may contain confidential information of Rocket Software, Inc. All unauthorized use, disclosure or distribution is prohibited. If you are not the intended recipient, please notify Rocket Software immediately and destroy all copies of this communication. Thank you.


    Original Message


  • 3.  RE: Looking For Application Maintenance Support Vendor for Rocket U2 UniVerse Application

    Posted 05-11-2022 16:55
    Edited by Darcy Patten 05-11-2022 16:59
    Hi Janet - we are actively in contact with Interleaf and they have provided nothing but spectacular service and are a trusted partner.  This however is a complex situation that I do not wish to share via a public forum.  Suffice to say, this post is just meant to explore the availability of UniVerse AMS on the market.  Thanks!

    Darcy

    Original Message


  • 4.  RE: Looking For Application Maintenance Support Vendor for Rocket U2 UniVerse Application

    PARTNER
    Posted 05-11-2022 12:36
    Afternoon 

    Hope all is well. 

    My name is Sam Harris Partner at PTSOFT Inc. We have been supporting U2 business applications for over 25 years. Inclusive of custom programming,  training  and installation with a variety of O/S. We have our own legacy ERP software which we support and customize for our legacy customers. 

    Be glad to chat anytime to see if we could assist.

    Thanks
    Sam Harris 
    Swh@ptsoft.com 
    519-501-0335

    ------------------------------
    Sam Harris
    Director Enterprise Consulting
    PT Soft Inc
    Kitchener ON CA
    ------------------------------

    Original Message


  • 5.  RE: Looking For Application Maintenance Support Vendor for Rocket U2 UniVerse Application

    Posted 05-11-2022 16:59
    Edited by Darcy Patten 05-11-2022 17:00
    Thanks for your response Sam.  As I have been recently reminded about procurement policy, I cannot share any further details about this situation.  Thanks for your understanding :-)

    Darcy


    Original Message