Thanks, Walter. To answer your question in general, we're in the process of creating some learning material that can be publicly available, and I'll use this forum to keep everyone posted on this process. I expect to be doing this in addition to my support duties for the rest of my life at Rocket. I have no plans to retire, just hope I don't get hit by a bus.
To answer your question on accessing items on another FSI server, it's a weird coincidence that the answer is included in the content of the FSI Hot Backup webinar you attended yesterday. Remember that the secondary server reads the queue directly from the primary server using the FSI: OSFI driver. The syntax is:
FSI:[//serverOrIP]accountName,fileDict,fileData
So if you want to copy records from a server called "Sidney" that has a CUSTOMERS file in the OP account, it would be:
COPY FSI:[//Sidney]OP,CUSTOMERS,
To: (whatever
One of the documentation issues I've enhanced but is not posted yet has to do with the DM,HOSTS, file ( which includes the FSI driver you were looking for ). I've attached my modifications which I invite you to compare to the topic as-is in the D3 Reference Manual > System files > hosts file topic. Let me know if you think I'm on the right track.
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Brian S. Cram
Senior Technical Support Engineer
Rocket Software
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Original Message:
Sent: 03-16-2021 18:36
From: Walter Kiess
Subject: D3 Training material.
Thank you, Brian.
I was not aware anything was being done on the documentation side of things. I realise it's a big job, but since the manual is online, I was hoping (specific) changes when requested would appear quickly.
My last search was on how to access items on another server on the same network using the server's name. I've done this before, but that was over 10 years ago, but couldn't remember how I did it. I should have written it down, cest la vi. It wasn't using the HOSTS file. I used the server's URL inside [ ] followed by a : and the account and file name of the remote server. Do you think I could find anything in the manual about this? I had to jump from one article to another. Some had links to relevant information, others had no iinks at all, so back to the search box it was. I still haven't been able to figure this out. All my searches came up empty-handed. We called them Super Q-Pointers, but that may be the wrong terminology judging from what I've read so far.
I appreciate the ability to point out areas that need improving via a documentation case, thank you. I'll raise those if/when I come across them in the future. Sadly, it's all rather late for me though since I'll be retiring in 5 months (circumstances working out in my favour). I'm more concerned about the next generation of (young) D3 programmers, being used to much better documentation from other languages such as VB, C#, Python, etc. Seeing the D3 Reference Manual may put them off in pursuing a career in D3. As it is, we are currently not able to find anyone with PICK experience to replace me.
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Walter Kiess
SA Police Super
Original Message:
Sent: 03-16-2021 17:15
From: Brian Cram
Subject: D3 Training material.
Hi Walter.
I agree that the D3 Reference Manual could benefit from some improvement in the area of user-friendly content, examples and such.
I've been working with our documentation team to provide examples where there are none as well as to reword some topics that could benefit from a little "Engineering to English" translation. At this point I've only scratched the surface, but I'm committed to continue the process knowing that it's going to take a very long time.
The problem with something this vast is where does one start? For me, it was working customers' documentation-specific support cases and that has yielded some positive results. Additionally, in my daily use of the guide, where I used to stumble on an unclear topic and merely say "I hate this" and go about my business, I now try to take the time to improve the topic and submit the changes to our Information Development team. That has also yielded positive results.
There are two of your documentation requests I'm still working on that have to do with F- and A-correlative examples. I dropped the ball on those, apologies, but am picking it up again as we speak.
Going forward, if you have some specific topic areas that you feel need work, shoot me an email and I'll review them as part of the work I'm already doing. In the future, it may be better to open a 'documentation case' with MBS (VAR) when you come across something that needs improvement. In either case, please include the topic reference (D3 Reference Manual | Topic | Subtopic) and a few words about what is confusing or missing.
Sound like a plan?
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Brian Cram
Senior Technical Support Engineer
Rocket Software
Original Message:
Sent: 03-14-2021 17:42
From: Walter Kiess
Subject: D3 Training material.
The D3 Reference Manual leaves a lot to be desired. It is nothing compared to the Universe Ref Manual. It is poorly structured, badly explained and lacks relevant examples. I have asked Rocket to update it previously but was met with a negative response. Unless you know exactly what you're looking for it's hard to find any help in there. Anyway, if you know what you're looking for then perhaps you don't even need the D3 Ref Manual...
I'll ask again here, more publicly: Dear Rocket, PLEASE update the D3 Reference Manual with better explanations and more relevant examples. Some things don't even have an example! Please also improve the cross-reference listings and text search functionality.
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Walter Kiess
SA Police Super
Original Message:
Sent: 03-12-2021 11:29
From: Brian Cram
Subject: D3 Training material.
Hi, Thando. I would start with reviewing these online documents:
D3/Windows Sys Admin Guide:
https://www3.rocketsoftware.com/rocketd3/support/documentation/d3nt/103/admin/index.htm
D3 User Guide:
https://www3.rocketsoftware.com/rocketd3/support/documentation/d3nt/103/userguide/index.htm
D3 Ref Manual:
https://www3.rocketsoftware.com/rocketd3/support/documentation/d3nt/103/userguide/index.htm
The Ref Manual is ( as the name implies ) a reference and not a tutorial, but since you're already an MV guy, you should be able to navigate it easily.
If you have more questions after reviewing this material, please reach out. I'm currently in the process of creating some D3 learning material and I'll post that herein when it becomes available.
Meanwhile, have you signed up for the MVU Hot Backup sessions? The one for Windows is next week on Tuesday then repeated on Wednesday. Here's the invite. Please sign up!
https://info.rocketsoftware.com/MVU-Virtual-Events.html
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Brian Cram
Senior Technical Support Engineer
Rocket Software
Original Message:
Sent: 03-12-2021 02:24
From: Thando Ngayi
Subject: D3 Training material.
Hi
I would like to find out where can I download or find any D3 training documentation or material.
I'm from a Universe Basic background and would like to learn D3.
Regards,
Thando Ngayi
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Thando Ngayi
Axiz
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