Requirements have come-up over time, where e-mail notifications would be helpful when various aspects of the ChangeMan ZMF software lifecycle occur.  Right now, it requires a ChangeMan ZMF administrator to gather requirements to determine when and where e-mail notifications may be done, and then get them set up (usually with customizations).  They can be set up in batch processes, the CMN$$NTF skeleton used for approval notification, and also using the USER SERVICE NOTIFY XML service (which can be used in HLLX programs and elsewhere).

Looking at other products, like GitHub, they allow user-level e-mail notification configuration.  So, a user can choose what function within GitHub (s)he would like to subscribe to in order to have e-mail notifications.  Would be be possible to set up ChangeMan ZMF to have such e-mail subscriptions, and be user- as well as as administrator-level configurable?

This will reduce the need to do customizations to the ChangeMan ZMF product itself to handle e-mail notifications.  I was talking with someone from management, and they had asked if ChangeMan ZMF could be configured to do e-mail notifications when a checkout and freeze is done of certain components based on a wildcard.  I said "Yes, but it would need to be coded in a HLLX program."  Management sounded disappointed that it required development by a ChangeMan ZMF administrator's part to set up e-mail notifications vs. configuring ChangeMan ZMF one way or another.  Management had pointed-out that products like GitHub are user-configurable (vs. customizations) to allow for e-mail notifications.

This seems like an opportunity that is missing within the ChangeMan ZMF product that could be helpful, and potentially reduce/eliminating customizations done at various hops that have to do with e-mail notifications.