Rocket® Workload Automation

Hello Customers As part of Rocket Software's ongoing modernization strategy, we would like to share our long-term direction for the Zeke product family and encourage customers currently using OpsCentral to begin planning their transition to Zeke Web.Why Move to Zeke Web?The majority of customers have already transitioned to Zeke Web and are benefiting from a more modern, browser-based experience. By moving to Zeke Web, customers can:Align with Rocket's strategic direction for workload automation Benefit from ongoing product innovation and enhancements Access a modern web-based user experience Position their organization to take advantage of future capabilities as they are delivered Reduce dependence on legacy administration toolsWhile Zeke Web is the recommended path forward, we want to be transparent that there are a small number of functional differences between OpsCentral and Zeke Web that some customers may wish to evaluate as part of their migration planning.I would like to know i

Hi, In Window Client, Zena has option to send the Process Item Output to notepad (see attachment).  Does Web Client have the same option?  If it has, can you help me to find it?   Another note...from Window Client we can get to Zena User's Guide (see attachment); however, in Web Client we could not.  Is it possible that you can give us that option?  Thanks.

In the Windows Client, disabled processes are clearly distinguished by being grayed out, making it easy to identify their status at a glance. However, the Web Client lacks this visual differentiation-both enabled and disabled processes appear identical, creating confusion for users who cannot easily determine which processes are active.  See picture below. Request: Is there a way to implement visual indicators in the Web Client (similar to the graying effect in Windows Client) so users can easily distinguish between enabled and disabled processes?  Thanks. ------------------------------Vina NguyenUniversity of California, IrvineIrvine CA US------------------------------

After we upgraded to Zena AEO version 4.5.1.28, we can’t create new view.  When we save the new view, the scheduler keeps spinning (see attached).  Please help.  Thanks.  

Hi everyone, If you're feeling a bit unsure about navigating or using the Rocket Software Forum, we've got you covered! Our Getting Started Guide is here to help you make the most of the platform: Getting Started Guide. Whether you're new or just need a quick refresher, the guide has all the tips and tricks to get you up to speed. Still have questions or need assistance? Feel free to send me a direct message or email me at muleviciute@rocketsoftware.com-I'm here to help! Let's make this a space where everyone feels confident and supported. 😊 ------------------------------Martyna UleviciuteCustomer Community ManagerRocket Forum Shared Accountmuleviciute@rocketsoftware.com------------------------------ 

Dear Zeke, Zebb and Zara customersPlease note that maintenance fixes have been released for Zeke 7.0.0, 7.1.1, Zebb 4.0.0 and Zara 3.0.0.Please apply the cumulative maintenance (fix pack) as normal to being you up to date.Thank youPaul Wade - Director, Product Management 

If you need a quick way to prove services will run on time, see the real business impact of schedule changes, and deliver stakeholder-ready reports, spend 15 minutes watching our demoWhat you’ll see:How autonomous workload orchestration ensures business and application services meet SLAs without constant manual intervention. Live dashboards and pre-built reports that translate run status into business impact for executives and operations. What-if planning: simulate schedule changes, see downstream effects on delivery and SLAs, and compare alternative remediation options.Why it matters:Confident decisions: quantify the business impact of changes before approving them. Faster reporting: produce stakeholder-ready views without ad-hoc data pulls. Less firefighting: reduce escalations by catching schedule clashes and SLA risks earlier.In case the video player does not work for your computer or browser, please feel free to watch it here.Have questions? Reply in the discussion thread below. 

If you need a quick way to prove services will run on time, see the real business impact of schedule changes, and deliver stakeholder-ready reports, spend 15 minutes watching our demoWhat you’ll see:How autonomous workload orchestration ensures business and application services meet SLAs without constant manual intervention. Live dashboards and pre-built reports that translate run status into business impact for executives and operations. What-if planning: simulate schedule changes, see downstream effects on delivery and SLAs, and compare alternative remediation options.Why it matters:Confident decisions: quantify the business impact of changes before approving them. Faster reporting: produce stakeholder-ready views without ad-hoc data pulls. Less firefighting: reduce escalations by catching schedule clashes and SLA risks earlier.In case the video player does not work,  watch it here.Have questions or want a tailored walkthrough for your environment? Reply here or DM me and we’ll set i

When creating a new task or process, we create them in Zena Dev and then import them to Zena Prod. In the new process, the "Select Default Agent" list includes all agents from both Zena Prod and Zena Dev environments. However, when creating a new task in the Zena Dev Web Client, the list only displays agents available in the Zena Dev environment. How can we configure the list to include agents from both Prod and Dev environments?  Thanks.The first picture is the Select Agent list for new Task.  There is no zena-p-agent listed.  The second picture is the Select Agent list for new Process.  It includes zena-p-agent.   

How do I import the folders, PDP, SBS from Dev environment to Prod environment?  There is no option to import folders to Zena Prod.     

Good news — Zena and Enterprise Orchestrator 4.5.2 are now generally available!What’s new in 4.5.2 (highlights):Usability enhancements and scheduling optimizations for Enterprise Server New RESTful API Dependency Monitor SFTP Monitor performance improvements Simplified uplift path from Zena to Enterprise Orchestrator 5 more built-in integrations at no additional cost: AWS Batch, AWS Databrew, AWS Mainframe Modernization, Azure Data Lake (Dependency & Event Monitors), Azure Service Bus & Event Monitor, Azure Synapse, GCP Cloud Run, and GCP WorkflowsGet startedCheck out the release notes for Zena and Enterprise Orchestrator 

Quick heads-up for ops teams — we just launched a short, focused demo for AI Predictive Pulse. In 15 minutes you’ll see how AI Predictive Pulse helps you:  Remediate job failures faster with AI-driven root-cause hints and suggested actions  Proactively detect and predict anomalies before they become SLA incidents  Unify multiple schedulers into one single pane of glass, eliminating swivel‑chair monitoring  Why watch: cut MTTR, prevent SLA breaches, and get a consolidated view of your workloads — all in a compact, operations‑centric walkthrough. In case the video player does not work for your computer or browser, please feel free to watch it here.Have questions or want a tailored walkthrough for your environment? Reply here or DM me and we’ll set it up. 

Quick heads-up for ops teams — we just launched a short, focused demo for AI Predictive Pulse. In 15 minutes you’ll see how AI Predictive Pulse helps you:  Remediate job failures faster with AI-driven root-cause hints and suggested actions  Proactively detect and predict anomalies before they become SLA incidents  Unify multiple schedulers into one single pane of glass, eliminating swivel‑chair monitoring  Why watch: cut MTTR, prevent SLA breaches, and get a consolidated view of your workloads — all in a compact, operations‑centric walkthrough. In case the video player does not work for your computer or browser, please feel free to watch it here.Have questions or want a tailored walkthrough for your environment? Reply here or DM me and we’ll set it up. 

Could you please let me know if we are able to call IDMC Taskflows through AEO Zena?  We have new integrations being built in IDMC in the future and wanted to know if there was a way to trigger these. IDMC Taskflows refers to Taskflows in Informatica Intelligent Data Management Cloud (IDMC), which is Informatica's cloud-based data management platform.------------------------------Vina NguyenUniversity of California, IrvineIrvine CA US------------------------------

We are thrilled to invite you to our upcoming webinar featuring the latest release of Rocket® Zena and Rocket® Enterprise Orchestrator 4.5.1! 🗓️ Date: June 25th ⏰ Time: 11-12 AM ET 📍 Register: Click here to save your spot! What to Expect: An overview of key updates in version 4.5.1 and how they can benefit you. A live demo showcasing exciting new functionalities. Interactive Q&A with our experts – bring your questions! If you can't join us live, no worries! Register and we'll make sure you receive the recording straight to your inbox. Don't miss this opportunity to stay ahead with the latest from Rocket Software! We look forward to seeing you there.------------------------------Martyna UleviciuteCustomer Community Managermuleviciute@rocketsoftware.com------------------------------

When I use Import to move my updates from Zena Dev to Zena Prod, I got so many extra updates from Calendars since it was updated often.  How do I exclude the extra updates from Calendars folder?  

Is there a location on the Rocket support site that lists various Rocket products and their lifecycle information (something similar to IBM's)?Overview - Product lifecycle - IBM Support

If you're curious about how agent volume impacts your workload performance, check out @Jonathan Arambula's blog post where discusses why monitoring agent volume —the number of tasks completed by each agent—is crucial for keeping your workflows running efficiently as your business grows. The blog covers: Why agent volume matters for stability and fault tolerance How to quickly identify and resolve bottlenecks Detailed instructions for viewing agent volume reports in Zena and Enterprise Orchestrator This is a great tips if you're troubleshooting slow processing or planning to scale your automation. If you have any additional questions or comments, please drop them below!------------------------------Olivia SultanovSolution Marketing ManagerRocket Forum Shared Account------------------------------

Understanding agent volume – or the number of tasks completed by each agent – is critical for maintaining system performance and stability. If you notice that processing times are longer than usual, it may be a sign that your agent volume needs attention. Regularly monitoring agent volume allows you to identify potential bottlenecks and optimize how jobs are assigned, making the most of your resources and ensuring your workflows continue to run smoothly as your business grows. So why does agent volume matter? Managing agent volume is critical because as your business grows, the number of workflows increases. Distributing jobs across a larger agent pool prevents bottlenecks and ensures workloads run on time. Also, if one node fails, other agents can pick up pending tasks, which minimize disruption. How to check agent volume in Zena and Enterprise Orchestrator To view the agent volume report: Navigate to Operations in the main menu. Under System Reports Click on Agents. Right-Click Se

The Zena window client can sort processes by status color (red for failed, orange for hold, green for active, blue for completed). We'd like the Zena web client's operations tab to have the same sorting capability. This would help operators quickly identify problems. The current alphabetical sorting is not practical for this purpose.  Below is the current sort for zena web client. 

Dear Community, As we say goodbye to June, let’s take a moment to look back at a fantastic month together in the Rocket® Zeke™, Zebb™, Zack™, and Zara™ sub-forum. 🌟 Community Growth Our sub-forum is now home to over 100 members! Thank you to everyone who’s joined us, shared insights, and contributed to our growing knowledge base. Your participation makes this space vibrant and helpful for all. 🗨️ AMA Session Highlights At the end of May, we hosted a special Ask Me Anything (AMA) session with our very own Principal Sales Engineer, David Fleishman, and Product Management Director, Paul Wade. They answered your questions with lots of valuable insights and tips. Missed the session or want to revisit the Q&A? You can view the full discussion here: 👉 Read the AMA with our product experts 🙌 Thank You! Thank you for being an essential part of our community. Your questions, feedback, and ideas are what power this forum. Whether you’re new or have been here a while, we encourage you

Hello there! As June wraps up, we're excited to share what's been happening here in the Rocket® Zena™ and Rocket® Enterprise Orchestrator™ sub-forum. Our community continues to grow, now reaching 56 members-thank you all for being a part of our journey and making this space so valuable! 🌟 Community Highlights Customer Highlight – BrasilCap Check out how BrasilCap leverages our products to drive innovation and improve operations. Read the full spotlight here What is Human-in-the-Loop Automation? Add your perspective here 📢 Webinar TODAY We're thrilled to invite you to an exclusive webinar on the latest release: Rocket® Zena™ and Rocket® Enterprise Orchestrator™ 4.5.1. Time: 11:00–12:00 ET Join our experts for: Key updates in 4.5.1 and how they can help you A demo of new features Q&A-bring your questions! Can't attend live? Register anyway! We'll send out a recording so you can watch at your convenience. Register here! 🙏 Thank You for Your Engagement! Thank you to everyone wh

Rocket Zena and Enterprise Orchestrator introduces new the new self-service automation add-on, a streamlined interface designed to empower non-technical users to engage with automation in a secure, intuitive way. This update also comes with several improvements designed to make automation easier to use across different and complex IT environments. Whether you’re an IT Ops pro or a citizen automator, 4.5.1 marks a milestone in maximizing the value of automation through broader accessibility. What is Self-Service Automation? For central IT teams, self-service automation securely extends automation capabilities to business units, helpdesk agents, and beyond –  without giving up IT oversight. This shift reduces the burden on IT, cuts down on routine service tickets, and helps teams focus on higher-value initiatives. New Integrations Available Cloud Integrations: Now all customers can easily define the following tasks/monitors at no additional cost. Amazon EventBridge®, Amazon® SQS