Rocket® ContentEdge™

As a follow-up to our “Planning your next Mobius upgrade? Here are a few helpful hints…” post in June 2026, we have a few updates to share:Official Out of Support Statement for Mobius 12.0-12.4.xPlease be advised that support for Mobius 12.0-12.4 (versions 12.0, 12.1, 12.2, 12.3, 12.4.x) will conclude on 28 February 2028. As of that date, Rocket will no longer provide service builds and/or other fixes for security-related issues for these versions.Rocket’s Product Support Lifecycle Statement is publicly available via the following link: Product Support Lifecycle Statement.As you plan your upgrade path: If you need additional time to complete your upgrade, please contact your Rocket Account Executive to request an Extended Support Letter.Important Reasons to upgrade from version 12.4.x (or earlier): Mobius 12.4.x and earlier are built on Java 8; Java 8 now carries increased security, compliance, and supportability risks. Because public support for Java 8 and many related libraries, driv

Hello everyone,We're excited to share that Rocket Software has been included among the notable vendors in Forrester’s report, The Content Platforms Landscape, Q3 2026*.One of the themes that stood out to us is the growing connection between enterprise content and AI. As the report notes, “AI agents are now an audience for content along with humans.”For many organizations, AI readiness isn’t just about adopting new technology. It’s about making enterprise content trusted, accessible, governed, and connected across the business. That’s a challenge we hear regularly from ContentEdge customers, and it’s a key focus for our team.We recently published a blog that explores:Why content is becoming foundational to enterprise AI. What it means to prepare enterprise content for AI readiness. How trusted content foundations can help organizations unlock greater value from AI initiatives.Read the full blog.As always, we’d love to hear your thoughts. How is your organization approaching AI readiness

We’re excited to share that Rocket Software has been recognized as an Accelerator in the 2026 Nucleus Research Content Services and Collaboration (CSC) Technology Value Matrix. For ContentEdge customers, this recognition reflects the broader reality we're observing across organizations today: enterprises are under increasing pressure to modernize how content is managed, accessed, governed, and put to work—while still maintaining the systems, processes, and compliance requirements on which their businesses depend. Organizations are looking for ways to eliminate information silos, improve access to critical content, automate manual processes, and unlock new value from enterprise information using AI. At the same time, they must balance modernization initiatives with security, governance, and regulatory obligations. ContentEdge addresses these challenges by enabling organizations to:Modernize content management across cloud, on-premises, and hybrid environments Strengthen governance, secu

Hello ContentEdge Community!In this newsletter, we'll explore practical ways to modernize without disrupting mission-critical operations. Inside, you'll find a new white paper outlining four modernization paths for hybrid enterprises, details on an upcoming webinar showcasing the latest AI-powered innovations, and an introduction to Rocket® ContentEdge™ Contract Management—a new solution designed to help organizations gain greater control over contracts, obligations, compliance, and risk. We hope you find these resources valuable as you continue your modernization journey.Warm regards,Daniel Lam RESOURCESModernization across applications and systems: Four pragmatic paths for hybrid enterprisesFor many organizations, modernization isn't a single destination—it's an ongoing effort to balance cost, risk, agility, and business continuity across increasingly complex hybrid environments. As enterprises continue to generate and retain growing volumes of critical content, IT leaders face chall

If I’m attempting to launch the mobius document direct 4.4 for windows(DDW) client or administrative tools directly on the server to view or download reports through windows task scheduler, will I need a interactive desktop session ?

Prior to starting your upgrade, Rocket strongly suggests a review of the following resources:Release Notes: Rocket’s Release Notes contain details on new items introduced in each version, as well as sections for “what’s changed” and known issues/workarounds. When applicable, special advisories are also incorporated; examples of advisories include: the introduction of Mobius Administrator as the successor solution to Enterprise Administrator / Admin Central, upgrade path guidance, etc.For ease of reference, the Release Notes for versions 12.4 and higher are aggregated on the Rocket Documentation Portal; these are accessed via the following URL:https://docs.rocketsoftware.com/bundle/mobius_rn_v125/page/topics/bbr1734103355048.htmlWe’ve also provided quick links for the Release Notes for earlier versions (v. 11.2 through 12.3.1).Rocket’s recommended best practice is for you to review the Release Notes for each version between what you’re currently using in production and the version to wh

Hello ContentEdge community, We've got some exciting news to share! Rocket® ContentEdge™ is nominated for Best Data Governance Solution in the 2026 DBTA Readers’ Choice Awards. This nomination highlights our ongoing mission to help you automate compliance, minimize risks, and ensure data and content integrity. We know we didn't get here alone. We built this solution to help you meet your most complex content challenges, and your continuous feedback makes it better every day. Now it's time to recognize the industry's top solutions, and we'd be incredibly grateful for your support. Voting is open to the public until May 22, 2026. Help us secure the win by casting your vote for Rocket ContentEdge today: DBTA Readers' Choice Awards - Database Trends and Applications Thank you for your continued trust and partnership!

what is a repository key in mobius ??

Earlier in my career, I had the privilege of serving as a lead ContentEdge* administrator for a Rocket customer.One of the highlights of that role was attending in‑person Mobius User Group (MUG) meetings. These gatherings were more than just meetings - they were vibrant hubs of knowledge sharing, problem‑solving, and community building.What made MUGs so impactful for me was the opportunity to hear directly from other customers about their unique journeys. Learning how they tackled challenges, leveraged the platform to its fullest potential, and collaborated with Rocket for support provided invaluable insights that I brought back to my own organization. The sneak peeks into the roadmap and upcoming features were always a source of excitement and inspiration.Beyond the knowledge, what truly stood out was the sense of community. Even though MUGs are no longer held today, the spirit behind them - connection, collaboration, and shared learning - remains just as relevant. MUGs reminded us th

As a follow-up to the Advisory posting from February 2026, we wanted to advise that this information has been formally incorporated into the online documentation for Mobius, specifically into the System Requirements documentation.A link to this information is available here: Mobius System RequirementsA screenshot is shown below: For any follow-up questions, or if you wish to confirm the Mobius directories specific to your organization, please contact Rocket Customer Support using one of the following options:Submit a case on the Rocket Software Support Portal. Navigate to Rocket Customer Support via the following URL: https://www.rocketsoftware.com/support and select “Submit a Case” Contact Rocket Customer Support via the toll-free number: +1.855.577.4323 Send an e-mail to Customer Support at support@rocketsoftware.com

This Advisory is in regard to potential impacts of Antivirus scanning solutions on the performance of your Mobius installation. Although it is important to scan the files on your Mobius servers to protect your data, virus scans can interfere with the normal workings and performance of the Mobius solutions. Due to this potential performance impact, it is recommended that you exclude the following directories and associated subdirectories from your virus scan:Mobius installation directory Mobius configuration directory On Windows, this is usually a path similar to: c:\ProgramData\ASG\VDRNET\12.5.0\ Directories to which logs are written, if other than the configuration directory Any directories from which report input files are read during archive creation Any directories to which archives (DAF files) are written For DocumentDirect for the Internet, Mobius View, and/or Rocket Content Explorer, consider excluding Tomcat (or another supported Web Application Server)Note: This guidance ap

We're excited to share a key milestone in Rocket Software's continued commitment to empowering organizations with innovative data solutions. As detailed in our recent press release, "Rocket Software Accelerates Data Modernization with Rocket ContentEdge," the launch of Rocket ContentEdge reflects our focus on enabling users to unlock the value of unstructured data through safety-first GenAI, automation, and advanced analytics. To support this initiative, we’re thrilled to announce that the Rocket Mobius Forum is now the Rocket ContentEdge Forum, aligning this community with this strategic direction.Here is everything you need to know about the change.Why are we making this change?This rebrand reflects our commitment to providing data solutions that empower organizations to unlock and deliver on the full potential and promise of AI and automation. As businesses race to apply AI for improved productivity and customer experiences, many face readiness gaps due to compliance, security, and

HAPPY NEW YEAR!!Have you heard about some of the great new functionality available to you in the Mobius 12.5 release? (smart chat)I’d love to hear from folks on older versions. Which versions are you running?  What are your biggest challenges to upgrading?I used Document Direct for years and thought the move to a web version (Mobius View) would be painful, but honestly, it wasn't that bad, and I saw end-users adopt new features like favorites and indexing really quickly.

To our Valued Customers: We wish to inform you of an issue identified in our legacy Mobius viewing clients, DocumentDirect for the Internet (all versions), Mobius Luminist (all versions), or Mobius View versions 8.x or 9.x. As previously communicated, these products have not been supported since January 1, 2020. If you are still using these products, they are considered unsupported software.These software packages were last updated between 2018 and 2021. All versions noted above may be impacted by the issue described in this notice. Continued use of unsupported software is strongly discouraged.Rocket has recently become aware of a situation in which, under extremely high system load (such as when timeout, server busy, or other volume-related errors occur), content requested by one user may inadvertently be returned to a different user, resulting in unintended data exposure. This exposure is entirely random and cannot be intentionally triggered.To address this risk, Rocket strongly reco

In October, I had the pleasure of hosting the “From Chaos to Clarity” webinar, where we explored how Rocket’s legal team revolutionized its contract management process. The session featured Alisa De Dominicis, Senior Director of Legal Operations, who shared her firsthand experience tackling a massive document review challenge following a major acquisition. Faced with reviewing over a million documents—including 20,000 legal agreements—within a tight six-to-eight-month deadline, her team was looking at what would have manually taken nearly 42 years of work.The team leveraged Rocket Software's own technologies including Rocket Mobius, Rocket Content Smart Chat and Enterprise Orchestrator to tackle this challenge. This approach not only met the deadline but also won Rocket’s legal team an industry award for innovation. For me, the key takeaways were clear and compelling:AI-driven extraction is a game-changer for efficiency. By using "smart extraction," the system automatically pulls key m

I’m trying to find out what is required to implement Mobius View.  We currently use Document Direct.  Is a server required to use Mobius View?  If so, is that Mobius Server or is Mobius Server another “product”?  Not sure if they’re related.

I'm thrilled that you've joined the Rocket® Mobius® Forum—our brand-new space created especially for you, our Mobius community. It’s a privilege to post the very first message here and personally welcome each of you. Whether you're just starting or have years of experience with Mobius, you’re in the right place to connect with others, broaden your expertise, and truly obtain the most from your investment. The Mobius Forum brings together customers from across Rocket Software into one collaborative hub. Think of this space as your launchpad for learning, sharing, and growing. Here, you can ask questions, discuss challenges, and swap ideas with people who share your passion for data modernization. You’ll find peers and experts who understand what you’re working on and who can offer advice that extends beyond the documentation. It’s important to all of us at Rocket that this Forum is dynamic and supportive, evolving as our community grows. Your perspective and participation are what will