Prior to starting your upgrade, Rocket strongly suggests a review of the following resources:
Release Notes:
Rocket’s Release Notes contain details on new items introduced in each version, as well as sections for “what’s changed” and known issues/workarounds. When applicable, special advisories are also incorporated; examples of advisories include: the introduction of Mobius Administrator as the successor solution to Enterprise Administrator / Admin Central, upgrade path guidance, etc.
For ease of reference, the Release Notes for versions 12.4 and higher are aggregated on the Rocket Documentation Portal; these are accessed via the following URL:
https://docs.rocketsoftware.com/bundle/mobius_rn_v125/page/topics/bbr1734103355048.html
We’ve also provided quick links for the Release Notes for earlier versions (v. 11.2 through 12.3.1).
Rocket’s recommended best practice is for you to review the Release Notes for each version between what you’re currently using in production and the version to which you’re upgrading. This review provides a holistic view of advances incorporated into the Mobius technology as well as any changes or deprecations to consider.
To access the Release Notes for version 12.5, please click the URL shown below:
https://docs.rocketsoftware.com/bundle/mobius_rn_v125/page/topics/bbr1734103355048.html
System Requirements:
This resource provides guidance for upgrade environment(s), identifies dependencies, and outlines compatibility for various foundation components (e.g., databases, application servers), third-party integrations (e.g., ERP technologies, SharePoint), and Rocket software.
Rocket’s recommended best practice is for you to review the System Requirements resource prior to provisioning new hardware or foundation components or developing your upgrade project plan.
To access the System Requirements document for version 12.5, please click the URL shown below:
https://docs.rocketsoftware.com/bundle/mobius_ig_125/page/topics/pze1743141249076.html
Other resources:
If you desire further guidance, please contact Rocket Technical Support using one of the methods listed below. Rocket Support Analysts are delighted to partner with you to confirm details regarding the environment proposed for your upgrade, review customizations previously made to your Mobius configuration, or answer any other questions.
- Contact Rocket Customer Support via the toll-free number: +1.855.577.4323
- Send an e-mail to Customer Support at support@rocketsoftware.com
- Submit a case on the Rocket Software Support Portal. Navigate to Rocket Customer Support via the following URL: https://www.rocketsoftware.com/support and select “Submit a Case.” Sign in with your Rocket Community credentials.
