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Follow-up: Post from February 2026 regarding recommended exclusions of Rocket® Mobius files from Antivirus scanning solutions

  • March 10, 2026
  • 0 replies
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Theresa Parker

As a follow-up to the Advisory posting from February 2026, we wanted to advise that this information has been formally incorporated into the online documentation for Mobius, specifically into the System Requirements documentation.

A link to this information is available here: Mobius System Requirements

A screenshot is shown below: 

For any follow-up questions, or if you wish to confirm the Mobius directories specific to your organization, please contact Rocket Customer Support using one of the following options:

  • Submit a case on the Rocket Software Support Portal. Navigate to Rocket Customer Support via the following URL: https://www.rocketsoftware.com/support and select “Submit a Case”
  • Contact Rocket Customer Support via the toll-free number: +1.855.577.4323
  • Send an e-mail to Customer Support at support@rocketsoftware.com