Content Connection Newsletter - April 2026

Hello ContentEdge Community!

If you’ve already taken our Rocket® ContentEdge™ (formerly Mobius) customer survey, thank you—we appreciate you taking the time to share your thoughts. Your feedback is already helping shape what we build next.

If you haven’t had a chance yet, there’s still time. We’ve put together a short survey to learn more about your experience using and administering ContentEdge. It’s a quick way to tell us what’s working well, where we can improve, and what you’d like to see more of in the future.

As a thank-you, anyone who completes the survey by May 7, 2026, will receive a $50 electronic gift card. Your input directly influences the tools, resources, and support we deliver—so we’d love to hear from you.

Take the survey

Warm regards,

Daniel Lam

How GenAI turns enterprise content into actionable knowledge

Many organizations know that GenAI has potential but aren’t sure how it can be applied safely, accurately, and practically to enterprise content. To help close that gap, Rocket Software has published a three-part blog series exploring how GenAI can transform content management from simple information access into real business knowledge.

This series is designed for enterprises managing large volumes of unstructured content—policies, contracts, statements, and reports—where governance, accuracy, and time to value matter as much as innovation.

Part 1: From information to knowledge

The first article establishes the foundation, explaining how GenAI moves beyond keyword search to deliver contextual, conversational insights from enterprise documents. It outlines where GenAI delivers the most value in content-rich environments and why unstructured information is critical to better decision-making.

Read Part 1 to understand what’s possible—and why it matters.

Part 2: The real-world challenges of GenAI

Part 2 explores the practical realities of GenAI adoption. Using real enterprise scenarios, it examines challenges such as data silos, context sensitivity, insight accuracy, cost control, and governance. This article is essential reading for teams asking, “Why can’t we just plug our documents into an LLM?”

Read Part 2 to learn what must be solved for GenAI to work in the enterprise.

Part 3: Turning vision into value

The final article brings it all together, illustrating how Rocket ContentEdge Chat powered by EVA™ (formerly Content Smart Chat) addresses GenAI challenges head-on. It explains how organizations can deliver fast, trusted, conversational access to governed content—without sacrificing security or compliance—while accelerating time to insight.

Read Part 3 to see how GenAI becomes actionable with enterprise-grade content services.

Explore the full series to build a clear, practical understanding of how GenAI fits into modern content and document management—and how ContentEdge helps turn information into knowledge you can trust.

AI is no longer stuck in the realm of hype, but many organizations are still working to turn promising pilots into reliable, scalable results. As AI climbs to the top of business agendas, leading data teams are confronting a hard truth: success depends far less on the latest model and far more on the readiness of the data estate behind it. Trust, governance, context, and architecture are now the real differentiators between impressive demos and AI that works in production.

One concept is rapidly emerging as foundational: context. Without clearly defined semantics and metadata, even the most advanced AI systems operate in the dark—delivering fragmented answers, increasing risk, and slowing adoption. Data leaders are shifting focus from experimentation to operational excellence, bringing structure to how data and content are unified, governed, and made agent-ready. This shift is redefining what “AI-ready” really means across the enterprise.

In From AI Hype to Operational Excellence: Five Shifts Every Data Leader Needs Now, we explore the practical changes high-performing teams are making to move past the pilot-to-production wall—and how you can start doing the same. If you’re responsible for turning AI ambition into measurable outcomes, this is a must-read. Click through to learn the five shifts shaping the future of AI-ready data estates.

Rocket ContentEdge continues to evolve—with GenAI insights, hybrid/cloud deployment, content federation, and automation—to help your organization modernize IT with minimal disruption. Here are a few recent updates:

• During the From Chaos to Clarity webinar, Theresa Parker provided insight into exciting new functionality anticipated in Q2 2026, including Guided Experiences for Search Forms and SSO configuration. Watch this webinar to learn more about these updates, other upcoming innovations, and how Rocket’s Legal team uses ContentEdge to streamline its contract management process.
  • In addition to enhanced Search Forms, guided experiences for single sign-on (SSO), and facilitated deployments for Kubernetes, the 12.6.x release supports RHEL 9; adds Document and Email Preview to Rocket Content Explorer; and incorporates Performance Monitoring (Document Archiving, Browsing, Document Retrieval, and Search). Additional details will be available in the 12.6.x Release Notes, to be published in June 2026.

Reminders:

• We recommend reviewing the Release Notes for all versions between the one you are upgrading from and your target version, so you are aware of interim functionality changes implemented in Mobius across versions.
• Please review the Product Support Lifecycle statement for details on end-of-support and release dates for Mobius versions. Note that final security updates for Mobius versions 10.x and 11.x (both Mobius View and Mobius Server) were made available in Q3 2025. To mitigate security vulnerabilities and address challenges associated with Java 8, we strongly encourage upgrading to the latest version of Mobius.

• Rocket news: Rocket Software launches Rocket® EVA™—bringing conversational AI to operational diagnostics to advance IT modernization.
• Forbes: “What AI Can Teach You About Leadership,” featuring Milan Shetti, President and CEO, Rocket Software.