Problem:

  • Product Name: VisiBroker
  • Product Version: 8.5
  • Product Component: Installer
  • Platform/OS Version: Windows
VisiBroker installer (ie. version 8.5) for Windows platform is built using InstallAnywhere software. If there are any installation issues, how do you troubleshoot them with the help of InstallAnywhere?

Resolution:

In order to troubleshoot the installation issues, a few properties need to be set in InstallAnywhere to print the debug information of the installation.

Below are the steps:
  • Extract the installer (ie. vb85-08.05.00.C1.03-windows-x86.exe)
  • Under <vb8.5-installer>, there are 2 sub folders named "InstallerData" and "Windows".
  • Navigate to "<vb8.5-installer>\\Windows" folder
  • Modify the “installer.lax” file, and set the blow properties to direct the output of InstallAnywhere to a log file.
    • lax.stderr.redirect=output.txt
    • lax.stdout.redirect=output.txt
  • Click on the “installer.exe” to start the setup of VisiBroker
  • The “output.txt” will be generated and contains all the logging information during the installation.

Note: This is tested with VB 8.5 for Windows 32bit installer.

 

Incident #2510649