This article explains why the SEP view shows an active running job but the spool does not.
Problem:
The catalog is shared between two regions one CICS and one BATCH. The CICS regions will submit jobs to the BATCH region but does not have any BATCH initiators available. Having two regions sharing the catalog and having batch initiators is not supported. Should the CICS region be rebooted while a batch job is active it will be flushed from active which is what happened to the job from the active queue.
#MFDS
#EnterpriseDeveloper

