AMB - Micro Focus application has stopped working

Problem:

User is getting a "Micro Focus application has stopped working, a problem caused the program to stop working properly" error message when trying to generate a program in AMB.

Solution:

By running the command "fsutil 8dot3name query c:", it was determined that 8.3 filename support was not enabled on the user's machine. 8.3 filename support is required for AMB to function properly. The following steps were taken to resolve the problem:

1. Back up any important MFE/AMB files you have created.
2. Uninstall MFE, including AMB.
3. Remove or rename any existing AMB or Micro Focus folders from either the installed image area or any user area(s).
4. Remove or rename any HKEY_CURRENT_USER registry entries for MFE/Micro Focus. (Make a backup of your registry before doing this).
5. Open a command prompt as Administrator and execute “fsutil 8dot3name set C: 0” to re-enable 8.3 support.
6. Reinstall MFE/AMB. 
7. Run dir /x on the commandline to confirm that the newly installed User Area folder now has an 8.3 counterpart (for example if you have a folder named Micro focus, check if it also has the short form of Microf~1 beside it).
8. Open AMB and then try generating the program again.