We are receiving an error stating ""Still cannot contact the License Server"" when running the License Server 4.0 on a Windows 2003 Server 64-bit through IIS for the first time.

Make sure that the following is set for the License Server

1.  Make sure that the IUSR_SERVERNAME is set under the Power Users group or the Administrators group.
2.  Navigate to Start>Run and enter "regedit".  Make sure that the IUSR_SERVERNAME has full control over HKEY_LOCAL_MACHINE\\SOFTWARE\\wow6432mode\\Micro Focus\\License Server\\4.0.
3.  Under "Web Service Extensions" within IIS, Make sure you add the following files under "Add a new web service exention" and check the "set extention status to allowed".\\

1. LSADMIN.DLL

2. LSADMIN.EXE
<><>

4. LSCLIENT.EXE

5. LS4.DLL

You will also need to make sure that 32-bit emulation is set for the server.  To do so, you will need to open the command prompt and enter the following:

cscript %SYSTEMDRIVE%\\inetpub\\adminscripts\\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 1