Starting Enterprise server after fresh install- Facing CASSI4002W

Hi,  After installing ES and license

Go to ES page ( where u see ESDEMO)  

1) Click on the "OPTIONS" under CONFIGURE .

2) Select the below path in the Repository location.

     C:\\ProgramData\\Micro Focus\\Enterprise Developer\\MFDS\\

3) Click 'APPLY'  and Then Click 'OK'

Try this and let us know if it is working or not.

More information, please:

• What is the exact Micro Focus product and version?
• What platform (OS, CPU type, version) are you running on?

The error message you're seeing indicates that when the CAS processes (the region execution engine) attempted to connect to the MF Directory Server (MFDS), they were unable to do so. This connection uses UDP and TCP to port 86. Normally CAS and MFDS run on the same system, so usually CAS is trying to connect to localhost on port 86.

If you're viewing the Enterprise Server Administration web page, then MFDS is running, because MFDS also provides that part of the ES Administration web user interface. (The "Enterprise Server Monitor and Control" or ESMAC parts of ES Administration are provided by CAS.)

Since MFDS is running, and you haven't changed anything in the initial sample configuration, the most likely problems are:

• A firewall or other software is blocking connections to port 86 for UDP. (Blocking port 86 for TCP would prevent you from connecting your browser to the Enterprise Server Administration page, so that doesn't seem to be the issue.)
• There's an issue with resolving the hostname of your system. When you use Enterprise Server Administration to start a region, MFDS runs a program called "casstart" to launch the CAS processes. MFDS passes its own contact information to casstart, so CAS will know how to connect back to MFDS. Usually MFDS will query the local system's hostname, and tell CAS to connect to it using that name. If your system does not correctly report its own hostname, or if that hostname does not resolve to a local IP address, CAS will not be able to connect.

Dear Michael,

Thanks for your quick response.

The product is Microfocus Enterprise Server with eclipse as IDE and the operating system is windows xp.

I pinged the hostname and it is getting resolved in ip address and as you mentioned I am able to see MFDS so there should be no issue with firewall. Still facing the same issue.

Do I need to setup some user profiles for E.S and MFDS to make this work?

What version of Micro Focus Enterprise Server are you running? It's not clear to me exactly what you're using. Enteprise Server itself doesn't use an IDE; only the development products (Net Express, Studio, Enterprise Developer, etc) have an IDE. And I don't recall any of our development products supporting both Eclipse and Windows XP.

If you haven't changed the sample configuration installed with the product, then you don't need to modify any settings. It should be possible to start the ESDEMO region out of the box.

Being able to view the Enterprise Server Administration site doesn't guarantee there are no firewall issues - the firewall could be allowing TCP but blocking UDP. Only TCP is required for the admin UI, but both TCP and UDP must be allowed for the region to start.

If your system has multiple network interfaces, MFDS could be telling CAS to use the wrong one.

Try the following:

1. Using the Start menu, open an Enterprise Server 32-bit command prompt. There should be a shortcut for that in the Enterprise Sever folder in the Programs menu (possibly under "Tools" or some such).
2. In that window, run the "casstart" command.
3. If the region starts successfully, then the problem has something to do with what parameters MFDS is passing to casstart when you try to start the region from the GUI. That requires further investigation (and you should probably open a support incident for it).
4. If the region doesn't start, we'll need to see the CAS log. That's a file named "console.log". I don't remember where this is created by default under XP, and in any case I don't know what product you're actually running, so you'll have to search for it, I'm afraid.