Problem:

In the Control Panel of Windows 7 64-bit, the icon for the Micro Focus XDB Server MFE 3.1 service is not showing. It uses "Blank Window" instead.  There is a KB article about this with the following resolution:

Server is there as a service and it is working so asked customer to add xcplmfe31.cpl to the %WINDIR%\\SYSTEM32 directory. 

I have done this, but then the XDB Server MFE 3.1 disappears from the Control Panel. 

By deleting the member from the SYSTEM32 directory, this made the "Blank Window" appear again in the Control Panel.

I will guess there is a different solution in Windows 7 64-bit.

Resolution:

With the advent of Windows 7, Microsoft now expects control panel applets to be EXE files.  We can't change the MFE 3.1 installation.  However, we have added a new file to the distribution that is installed with the latest Web Syncs, xcplmfe31.exe.   From an MFE command prompt, the following command should be executed:

"xcplmfe31.exe -install"

This will add the XDB Server icon to the Control panel. This new executable has other advantages:

1) it can easily be run from an MFE command prompt

2) because it is an EXE, it contains a Windows manifest that requests administrative privilege 

It is recommended to start the MFE Command Prompt "As Administrator".

Hint: the old control panel applet can be removed from the control panel by removing its registry key:  

reg delete "HKLM\\Software\\Microsoft\\Windows\\CurrentVersion\\Control Panel\\Cpls" /v MicroFocusXDBMFE3.1

Incident 2674201