Created On:  31 May 2012

Problem:

When attempting to compile a COBOL program within Server Express, the following error is returned:

Micro Focus LMF - 010: Unable to contact license manager

Resolution:

There are several reasons why this error may be returned.  Perhaps the License Manager is not running.  In which case, do the following:

- Log in as root.
- Go to the directory in which License Management Facility is installed (by default it is /usr/lib/mflmf or /opt/lib/mflmf depending on the operating system).
- Enter the command: ./lmfgetpv
- If  the License Manager is not running you will need to manually start the process using the command: sh mflmman

When you start up the License Manager, the file /tmp/LMF-common is created.  If this file does not have the correct read/write permissions, then the LMF 010 error will not be resolved.  So you must ensure that this pipe file has sufficient permissions.

If the error still persists, kill the mflm_manager process and restart the License Manager via the command: sh mflmman
Incident #2572629