Can you try cloning a repository on github.com just to see if it fails in the same way? You will need a (free) account on github, and must set up an ssh key pair. Once you have that, please try:

bash$ git clone -v git@github.com:zorts/hello_world.git
Cloning into 'hello_world'...
bash$ ls -l
total 16
drwxr-xr-x   3 TSJLC    PDUSER      8192 Feb 27 13:00 hello_world
bash$

You could also turn on some tracing. Here’s the same command, with tracing enabled:

bash$ GIT_TRACE=1 GIT_TRACE_PACK_ACCESS=1 git clone -v git@github.com:zorts/hello_world.git
13:08:28.882719 ./git.c:351             trace: built-in: git 'clone' '-v' 'git@github.com:zorts/hello_world.git'
Cloning into 'hello_world'...
13:08:28.911900 ./run-command.c:369     trace: run_command: 'ssh' 'git@github.com' 'git-upload-pack '\\''zorts/hello_world.git'\\'''
13:08:28.921069 ./run-command.c:131     trace: execvp: 'ssh' 'git@github.com' 'git-upload-pack '\\''zorts/hello_world.git'\\'''
13:08:29.413086 ./run-command.c:369     trace: run_command: 'index-pack' '--stdin' '--fix-thin' '--keep=fetch-pack 50463151 on RS22' '--check-self-contained-and-connected'
13:08:29.431449 ./exec_cmd.c:141        trace: exec: 'git' 'index-pack' '--stdin' '--fix-thin' '--keep=fetch-pack 50463151 on RS22' '--check-self-contained-and-connected'
13:08:29.431511 ./run-command.c:131     trace: execvp: 'git' 'index-pack' '--stdin' '--fix-thin' '--keep=fetch-pack 50463151 on RS22' '--check-self-contained-and-connected'
13:08:29.457175 ./git.c:351             trace: built-in: git 'index-pack' '--stdin' '--fix-thin' '--keep=fetch-pack 50463151 on RS22' '--check-self-contained-and-connected'
13:08:29.477420 ./run-command.c:369     trace: run_command: 'rev-list' '--objects' '--stdin' '--not' '--all'
13:08:29.485724 ./exec_cmd.c:141        trace: exec: 'git' 'rev-list' '--objects' '--stdin' '--not' '--all'
13:08:29.485777 ./run-command.c:131     trace: execvp: 'git' 'rev-list' '--objects' '--stdin' '--not' '--all'
13:08:29.520909 ./git.c:351             trace: built-in: git 'rev-list' '--objects' '--stdin' '--not' '--all'
13:08:29.522967 ./sha1_file.c:2142      /u/tsjlc/support/clone/hello_world/.git/objects/pack/pack-b9873e731b73b03d1da5680794c98c4507c8579f.pack 12
13:08:29.531419 ./sha1_file.c:2142      /u/tsjlc/support/clone/hello_world/.git/objects/pack/pack-b9873e731b73b03d1da5680794c98c4507c8579f.pack 695
13:08:29.534172 ./sha1_file.c:2142      /u/tsjlc/support/clone/hello_world/.git/objects/pack/pack-b9873e731b73b03d1da5680794c98c4507c8579f.pack 740
13:08:29.534283 ./sha1_file.c:2142      /u/tsjlc/support/clone/hello_world/.git/objects/pack/pack-b9873e731b73b03d1da5680794c98c4507c8579f.pack 740
13:08:29.534347 ./sha1_file.c:2142      /u/tsjlc/support/clone/hello_world/.git/objects/pack/pack-b9873e731b73b03d1da5680794c98c4507c8579f.pack 830
13:08:29.534413 ./sha1_file.c:2142      /u/tsjlc/support/clone/hello_world/.git/objects/pack/pack-b9873e731b73b03d1da5680794c98c4507c8579f.pack 849
13:08:29.534483 ./sha1_file.c:2142      /u/tsjlc/support/clone/hello_world/.git/objects/pack/pack-b9873e731b73b03d1da5680794c98c4507c8579f.pack 961
13:08:29.534558 ./sha1_file.c:2142      /u/tsjlc/support/clone/hello_world/.git/objects/pack/pack-b9873e731b73b03d1da5680794c98c4507c8579f.pack 1030
bash$

– Jerry

Thanks for the swift response. I went back and added all the required configuration to my .profile and now “git clone” works for both github.com and github.ibm.com

Experiencing an "Error: cannot run index-pack: EDC5129I No such file or directory" message. It's halting progress on my task. Any tips on how to troubleshoot this? I'm not sure where to begin. Any guidance or insights would be invaluable. Thanks in advance for your help!

Hi Saanvi,

What exact commands are you running to get this error?
Please also provide the output of the following commands:
git --version
env | sort

Thanks,
Alexander