Service Pack 10.4.03 - Changes to Platform Support

As we continue to evolve and improve our services, we must ensure that our platform support aligns with the latest standards and vendor support statuses. In our upcoming service pack, the support status of several platforms, databases and browsers will change. Here’s a detailed look at the differences:

Platforms

We will be adding support for the following installation codes.

Linux:

•    SUSE 15.5+ (LU9)

iSeries: 

•    IBM i7.4/ i7.5 (AS6)

Support for the following platforms will be discontinued:

Windows: 

• Windows 8.1
• Windows Server 2012 R2

Linux: 

• RedHat 7.*/CentOS 7.* (LIE)
• SUSE 12.* (LU7)
• SUSE 15.2 to 15.4 (LU8)

Unix: 

• IBM AIX 7.1 (RSG)

iSeries: 

• IBM i7.3 (AS5)

Databases

Support for the following database versions will be discontinued:

• PostgreSQL:
  • Versions 10 (U1.2), 11 (U1.3) and 12 (U1.4)

• DB2:
  • Version 10 (U4.0)

Browsers

Support for the following browsers will be discontinued:

• Internet Explorer 11

Why Are We Making These Changes?

The primary reason for these changes is the vendors' support status. We strive to provide you with the most secure and efficient service, which means we can only include platforms, databases, and browsers actively supported by their respective vendors. This ensures we can deliver the latest features, security updates, and performance improvements.

What Does This Mean for You?

If you are currently using any of the discontinued platforms, databases, or browsers listed above, we recommend planning your migration to supported versions as soon as possible. This will help you avoid disruptions and fully take advantage of the latest enhancements and security features.
We understand that change can be challenging, but these updates are necessary to maintain the high standards of service you expect from us. If you have any questions or need assistance with the transition, please do not hesitate to reach out to our support team.
Thank you for your understanding and continued support.