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Dear Rocket Software Support Team,

I am attempting to reinstall Uniface and am, once again, encountering license issues similar to what occurred previously.

To facilitate the analysis of the problem, I am attaching two images to this post showing the error messages that are displayed during the installation attempt.

Thank you in advance for your attention, and I look forward to your guidance in resolving this matter.

Sincerely,
Renato Curvelo

PS

for now, i did a fresh install on a virtual machine...




Dear Rocket Software Support Team,

I am attempting to reinstall Uniface and am, once again, encountering license issues similar to what occurred previously.

To facilitate the analysis of the problem, I am attaching two images to this post showing the error messages that are displayed during the installation attempt.

Thank you in advance for your attention, and I look forward to your guidance in resolving this matter.

Sincerely,
Renato Curvelo

PS

for now, i did a fresh install on a virtual machine...




Hi,

Each license configuration must be associated with a single customer. I suspect a new customer is being used in this case.

Could you please delete the following file and try the activation process again?




C:\\ProgramData\\Rocket Uniface 10 Community Edition\\License\\sntlcloudp_configuration_unifacebv.xml

Removing this file will clear the previous customer configuration, allowing the system to register the new one correctly.

Kind regards,
Mike



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Michael Taylor
Rocket Internal - All Brands
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