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Hi all,

from few days at a customer site we are facing an issue with Uniface license server installed on a linux server.

When Uniface Windows clients try to obtaing a license they are often getting back "License NOT available".
We checked on the server log and we found many messages like this:

[07/23/25-11:58:03] warning: a send data of size 25 bytes failed iP=X.Y.Z.C, you may want to increase the client's timeout setting

Where IP=X.Y.Z.C is IP of the calling client.

My question is: where should I change client's timeout setting for dialogs with license server as suggested from the log line?

ASN setting USYS$TCP_PARAMS AFAIK is dedicated to Uniface<=>Userver. I am currently checking $NET_TIMEOUT ASN param...

Thanks in advance for any answer/suggestion.

Regards,
Gianni



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Gianni Sandigliano
IT
------------------------------

Hi all,

from few days at a customer site we are facing an issue with Uniface license server installed on a linux server.

When Uniface Windows clients try to obtaing a license they are often getting back "License NOT available".
We checked on the server log and we found many messages like this:

[07/23/25-11:58:03] warning: a send data of size 25 bytes failed iP=X.Y.Z.C, you may want to increase the client's timeout setting

Where IP=X.Y.Z.C is IP of the calling client.

My question is: where should I change client's timeout setting for dialogs with license server as suggested from the log line?

ASN setting USYS$TCP_PARAMS AFAIK is dedicated to Uniface<=>Userver. I am currently checking $NET_TIMEOUT ASN param...

Thanks in advance for any answer/suggestion.

Regards,
Gianni



------------------------------
Gianni Sandigliano
IT
------------------------------

Using $licence_options, 

There's a setting LM_TIMEOUT

$license_options LM_LICENSE_FILE=rms.serverA;rms.serverB;rms.serverC, LM_REDUNDANT, LM_TIMEOUT=2

According to https://docs.rocketsoftware.com/bundle/uniface_104/page/xzo1697451500520.html 
This is at client level, and the default timeout is 30 seconds, so the error may be more about connectivity than timeout values. 

Regards, 

Iain



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Iain Sharp
Head of Technical Services
Jonas Metals Software Limited
Sheffield GB
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