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PRSRV service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly

  • November 1, 2022
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  • Anonymous

One of our servers we are seeing this error in the Event Viewer, "The Micro Focus Fileshare Service: PRSRV service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly."

This is the only error we are seeing in the Event viewer and looks like it's causing the application to lose connection with Micro Focus server.

Has gotten this before?

Thanks in advance.

    1 reply

    Chris Glazier
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    One of our servers we are seeing this error in the Event Viewer, "The Micro Focus Fileshare Service: PRSRV service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly."

    This is the only error we are seeing in the Event viewer and looks like it's causing the application to lose connection with Micro Focus server.

    Has gotten this before?

    Thanks in advance.

    You could try the following, from an article I found...

    Microsoft has fully disabled Interactive Service Detection starting with Windows 10 Build 1803 and Windows Server 2016 and 2019. Starting with these versions, access to Session 0 is no longer possible.

    To Fix the issue:

    1. Open the registry editor ie: regedit.exe
    2. Navigate to the following path:
    • hklm\\system\\currentcontrolset\\control\\windows
    1. Edit the 'NoInteractiveServices' REG_DWORD value from 1 to 0.

    The Fileshare service should now start successfully.

    I believe that the alternative would be to start Fileshare as a process instead of as a service.

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