D3 and mvBase

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  • 1.  Install on windows

    Posted 7 days ago

    We run d3 on an Windows Server 2008

    Can someone describe how to move d3 to a new server (windows 2012)?

    eg; 

    1. Download installer to create the d3 environment
    2. Move live data from current server to new server.
    3. Explain how the license which allows the application to run is transferred to the new server.

    Thanks,

    Bret Stern



    ------------------------------
    Bret Stern
    President
    Rocket Forum Shared Account
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  • 2.  RE: Install on windows

    Posted 6 days ago

    I found the install guide. Will ask specific questions as I progress



    ------------------------------
    Bret Stern
    President
    Rocket Forum Shared Account
    ------------------------------



  • 3.  RE: Install on windows

    Posted 3 days ago

    Bret, you should open a support case. First of all, I thought you were on a newer server than 2008. Second, you may need help with the ADS application and printers.



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    Brian S. Cram
    Principal Technical Support Engineer
    Rocket Software
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  • 4.  RE: Install on windows

    Posted 3 days ago

    Just looked at our records and it looks like you're running 10.3.3 over Windows 2019. I don't know what this 2008 server is, but please don't change anything until you let us take a look.



    ------------------------------
    Brian S. Cram
    Principal Technical Support Engineer
    Rocket Software
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  • 5.  RE: Install on windows

    Posted 3 days ago

    Bret, I am SO SORRY. I confused you with another Stern. If you'd like our help you can open a case with the Support department and we'll discuss and assist.



    ------------------------------
    Brian S. Cram
    Principal Technical Support Engineer
    Rocket Software
    ------------------------------



  • 6.  RE: Install on windows

    Posted 3 days ago

    No sweat. Our last conversations were big picture basics. You sent lots of docs. 

    I'll keep working with Allen at Nexustek. I wanted to do as much as possible without hitting $$$ sides of support.

    What is a case you refer to? Is this to do the move, or support me doing the move?



    ------------------------------
    Bret Stern
    President
    Rocket Forum Shared Account
    ------------------------------



  • 7.  RE: Install on windows

    Posted 2 days ago

    Work on doing the move together.



    ------------------------------
    Brian S. Cram
    Principal Technical Support Engineer
    Rocket Software
    ------------------------------



  • 8.  RE: Install on windows

    Posted 15 hours ago

    Brian,

    I like the idea. Who do I call to find out how that works? Costs (if any), etc



    ------------------------------
    Bret Stern
    President
    Rocket Forum Shared Account
    ------------------------------



  • 9.  RE: Install on windows

    Posted 13 hours ago

    Got a phone#? If you don't want to post it in here, please email to bcram@rocketsoftware.com.



    ------------------------------
    Brian S. Cram
    Principal Technical Support Engineer
    Rocket Software
    ------------------------------