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  • 1.  Rocket Universe 11.4.1 Run om a Windows server 2022 (Azure) Join with a Domain

    Posted 25 days ago

    Good Day.
    I have a 2x Windows 2022 Server that is running in Azure that is Joined to the same Domain that is allocate in the Client office.
    Universe is loaded on each of the Windows Server 2022 in Azure. All my test is running of the 2 servers.

    I have a Domain user as well as a Local user. 

    I am using Dynamic Connect

    First Test

    Server 1. use the Domain user via Dynamic Connect
    After you enter the password until it displays for you which Account you want to login .it take 23 second to pop up. See screenshot below

    With the local User it takes 1 second to pop up.


    Then, I move to the second server that is on the same domain, authenticate to the same Domain. Use the same Domain user, Same test via Dynamic Connect.

    The login there are 2 second to pop up. 

    Did anyone have this issue before? Is the Issue with the Domain or Universe. If you can just point me into the correct directions to resolve this issue

    Thank you



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    Armand Steyn
    Self Registered
    Germiston ZA
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  • 2.  RE: Rocket Universe 11.4.1 Run om a Windows server 2022 (Azure) Join with a Domain

    Posted 24 days ago
    Edited by Kathy Larson 23 days ago

    Armand,

    UniVerse just uses a standard Windows API to retrieve users from the domain. I suspect an issue with the domain lookup. A few things you can try:

    • Use runas at a  DOS command prompt on each system for the local and domain users in a UniVerse account to run a UniVerse shell (use the account XDEMO for ease of use).
    • Try  using a fully-qualified domain name (FQDN)
    • Turn on the Windows telnet service - changing from port 23 to another port for the test (or stop UniVerse for the test) and see how long it now takes to connect. Don't forget to disable Windows telnet afterwards and make sure UniVerse is back on port 23 if it was changed.

    Let us know how the performance varies - there are many things that can slow down a Windows cross-domain lookup. You may also find this article useful https://learn.microsoft.com/en-us/answers/questions/1682492/how-to-fix-the-very-slow-user-login-to-the-domain

    Regatds

    JJ



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    John Jenkins
    Thame, Oxfordshire
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    Original Message


  • 3.  RE: Rocket Universe 11.4.1 Run om a Windows server 2022 (Azure) Join with a Domain

    Posted 18 days ago

    Thank you John.

    I will try and advise what was the outcome



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    Armand Steyn
    DBA
    Self Registered
    Germiston ZA
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    Original Message


  • 4.  RE: Rocket Universe 11.4.1 Run om a Windows server 2022 (Azure) Join with a Domain

    Posted 23 days ago

    Do you have the login cache for telnet connections enabled on both servers? 



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    Neil Morris
    Universe Advanced Technical Support
    Rocket Software
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    Original Message


  • 5.  RE: Rocket Universe 11.4.1 Run om a Windows server 2022 (Azure) Join with a Domain

    Posted 18 days ago

    Hi Neil

    Yes, both the servers have login cache enable

    Both the Servers have default Universe setting loaded.

    Regards

    Armand



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    Armand Steyn
    DBA
    Self Registered
    Germiston ZA
    ------------------------------

    Original Message


  • 6.  RE: Rocket Universe 11.4.1 Run om a Windows server 2022 (Azure) Join with a Domain

    Posted 17 days ago

    hello,

    I had same problem with this strange message when log in.

    In the network cart of server the first server dns must be the dns of your domain windows.

    For me i had Universe on an other windows server but login is with users of the domain. 

    The server of domain was an other server.



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    GEORG GENSERIC
    Rocket Forum Shared Account
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    Original Message