Hi Satid,
Apologies, this Knowledge Base article does require a sign on the Rocket Community Portal.
If you don't already have an account, create one. Go to https://my.rocketsoftware.com/RocketCommunity/RCLanding
Click on "Join the Rocket Community".
Fill in the form, submit it.
You will receive a confirmation email shortly thereafter that your account has been activated.
Once logged in click on Knowledge Base in top righthand side, search for article 22815.