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 new install, TLLicMgr not launching on its own

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Violet Flux's profile image
Violet Flux posted 09-04-2024 20:11

i'm working on a fresh install of almalinux 9.4 and d3 10.3.4, setting up a new box that we plan to migrate a much older d3 install onto within the next month or so.

i don't have a ton of experience with alma (or centos7 which the old box is running, or any other rhel variants), so i'm kind of figuring my way through as i go.

anyways the problem i've run into now is TLLicMgr is failing to start on its own, and i tracked it down to systemctl reporting that rslm has failed. 

here's the error message i get when i do systemctl status rslm.service

systemd[1]: Starting Rocket Software License Manager...

TLLicMgr[1904]: Unable to create pipe</usr/lib/pick/.LS.NP3><17>

TLLicMgr[1905]: Log file is not open

TLLicMgr[1905]: Failed to Create File: Permission denied

TLLicMgr[1905]: Failed to initialize. The logs may help identify the cause.

systemd[1]: Started Rocket Software License Manager.

systemd[1]: rslm.service: Main process exited, code=exited, status=1/FAILURE

systemd[1]: rslm.service: Failed with result 'exit-code'.

i know rslm.service runs after / requires d3_sn.service, and according to systemctl -t service that has run and exited successfully. (altho the file it creates in /dev looks unusual? it appears as 'picksn6'$'\361\216\331')

another thing i've noted is running TLLicMgr -s from the console works fine. i've also veriffied that the pipe file exists, and i even tried chmod 777 on it to see if that would work, but no luck.

prwxrwxrwx.  1 root root       0 Sep  4 19:16 .LS.NP3

prwxrwxrwx.  1 root root       0 Sep  3 17:19 .LS.NP4

(i dont know why there's 2 of them)

if anyone can suggest a fix i'd appreciate it!

(edit - sorry i don't know how to get the quoted text to preserve carriage returns, i'm extremly not familiar with your forum software)

Brian Cram's profile image
ROCKETEER Brian Cram  Best Answer

I recommend changing "enforcing" to "disabled", then a D3 shutdown, then a Linux reboot.

Brian Cram's profile image
ROCKETEER Brian Cram

cat /etc/selinux/config

Does it show as "enforcing"?

Violet Flux's profile image
Violet Flux

@ Brian Cram (sorry i can't find the 'reply' button)

"does it show as 'enforcing'?"

yes it does, selinux is active on this system

i take it we need to set up some sort of selinux policy to allow TLLicMgr to run automatically?