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 [U2][UCINET-UO][ErrorCode=39129] - how to troubleshoot

Andre Guindon's profile image
Andre Guindon posted 09-27-2024 10:53

We are getting this error when trying to connect to Unidata via a web service:

[U2][UCINET-UO][ErrorCode=39129]

How do I troubleshoot this error, any leads?

André Guindon

Joe Goldthwaite's profile image
Joe Goldthwaite posted 09-27-2024 11:22

Google led me here: https://docs.rocketsoftware.com/bundle/grv1653317862214_grv1653317862214/page/nhb1653316841876.html

The description of error code 39129 is: The account name supplied is not an account

Check your connection settings and make sure you're passing it a valid account.

I've never used the Rocket web development tools so I don't have any info on *how* to check for a valid account.