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Hello, 

I created a new site in CMN global Admin and added this site to some application and defined the necessary libraries in Production tab.  

However the install fials 

 CMN9800I - DIST TO ONTE (11) PACKAGE AP09000015 FAILED TO ONTE ON 2025/04/04 @ 
07:56:28. CN(INTERNAL)                                                          

looking into the jobs  I see an error fase 11 job 

IEF403I P0911X15 - STARTED      
-    STEPNAME PROCSTEP    RC    
-    JIE2BKP              04    
-    JPE2BKP              00    
-    CMN00                12    
-    CMN99             FLUSH    

and looking for the error I only see 

ChangeMan(R) ZMF      CMNBATCH - 8.2 Patch 6  2025/04/04  07:56:26             
Attempting to initiate dialog with ChangeMan ZMF subtask                       
Session established with ChangeMan ZMF subtask                                 
                                                                               
SYSIN: AP09000015 11 PKG=CMNE.I.STG.AP09.#000015.PACKAGE                       
                                                                               
SYSIN: AP09000015 11 NOD=ONTE                                                  
2/0000/08   NO GENERAL RECORD FOUND FOR THIS PACKAGE                    AP09000010
END OF DATA ON SYSIN - TERMINATING                                             
Session terminated with ChangeMan ZMF started task                             

For me it looks like CMN on the other sysplex is not connecting to the correct CMN-instance from where the install is starting ...... as het cannot find the orginal package 

Could you point me to a direction where to look for a solution?  

Kind Regards,
Wim Priem 



------------------------------
Wim Priem
Kbc Groupe
Brussel BE
------------------------------

Hello, 

I created a new site in CMN global Admin and added this site to some application and defined the necessary libraries in Production tab.  

However the install fials 

 CMN9800I - DIST TO ONTE (11) PACKAGE AP09000015 FAILED TO ONTE ON 2025/04/04 @ 
07:56:28. CN(INTERNAL)                                                          

looking into the jobs  I see an error fase 11 job 

IEF403I P0911X15 - STARTED      
-    STEPNAME PROCSTEP    RC    
-    JIE2BKP              04    
-    JPE2BKP              00    
-    CMN00                12    
-    CMN99             FLUSH    

and looking for the error I only see 

ChangeMan(R) ZMF      CMNBATCH - 8.2 Patch 6  2025/04/04  07:56:26             
Attempting to initiate dialog with ChangeMan ZMF subtask                       
Session established with ChangeMan ZMF subtask                                 
                                                                               
SYSIN: AP09000015 11 PKG=CMNE.I.STG.AP09.#000015.PACKAGE                       
                                                                               
SYSIN: AP09000015 11 NOD=ONTE                                                  
2/0000/08   NO GENERAL RECORD FOUND FOR THIS PACKAGE                    AP09000010
END OF DATA ON SYSIN - TERMINATING                                             
Session terminated with ChangeMan ZMF started task                             

For me it looks like CMN on the other sysplex is not connecting to the correct CMN-instance from where the install is starting ...... as het cannot find the orginal package 

Could you point me to a direction where to look for a solution?  

Kind Regards,
Wim Priem 



------------------------------
Wim Priem
Kbc Groupe
Brussel BE
------------------------------

Hello Wim,

Please open a Support case on our Rocket Customer Community Site (https://my.rocketsoftware.com/RocketCommunity/s/) and an engineer will be happy to work through your issue with you.

If you have any problems accessing the site or opening the case, please contact our Customer Care team (https://my.rocketsoftware.com/RocketCommunity/s/contact-us) who will be happy to assist you. 

Best regards,

Steve



------------------------------
Steve Nevin
Principal Support Engineer
Rocket Internal - All Brands
------------------------------