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Whether you’re a longtime Rocket Forum user or just landing for the first time, we’re thrilled to welcome you to our newly improved community home! Rocket Forum is your space for connection, fresh ideas, and powerful collaboration with peers. 

 

This post will help you quickly find your way, take advantage of key new features, and become part of the conversation. 

You can watch our quick walkthrough video or read the essential features below to get started right away. 

Navigating the Rocket Forum

 

At the top of every page, you’ll find our Mega Menu: Your navigation headquarters. Here’s a quick guide to the main sections

The Mega Menu sits atop each page

The Welcome section has the Getting Started and FAQ sections. This is your one-stop shop for community basics. Find tutorials, tips, and FAQs—right here, any time you need them! 

  • Forums: Jump into conversations!

    • Explore Product Forums where you can ask questions, share experiences, and connect with others using the same Rocket solutions. 

    • Other Forums: View all the additional Forums you have access to. Not seeing what you expect? Contact us at community@rocketsoftware.com. 

Product Updates: Stay current! This area houses announcements, feature releases, and all critical Rocket Software productnews. 

Events: Never miss a beat—discover upcoming webinars, meetups, and special events. 

Assets Library: Quickly access important files and resources. We’ve moved all existing files from the old Forum experience, with dedicated asset libraries matched to each Product Forum. 

 

Stay informed: Subscribing to topics

 

Want the latest news and conversations delivered to you? Subscribe to Product and Other Forums, or even the specific discussions within them by clicking the “Subscribe” button at the top of each page. 

The Subscribe button sits at the upper right side of the Forum page

You’ll get email or platform notifications for new content—customize notification settings in your profile. 

Why subscribe? 

  • Follow topics that impact your work

  • Get timely product updates

  • Join discussions that matter most 

 

Find what you need, fast: Search

 

Looking for something specific? Our global search (available on every page) is powered by AI. Simply type a topic, keyword, or product name and find discussions, documents, and solutions—instantly. 

 

Share and connect: Posting and replies

 

Click New Post (top right of any page) to ask a question, or start a discussion. 

Rocket Forum will suggest similar threads as you type—perfect for finding answers! 

  • When posting, choose the right Product Forum to reach the ideal audience. Add tags for even better visibility. 

  • Reply to threads, comment, or use quote to clarify your response—especially helpful in active discussions. 

  • Tag members using @ and their username so they’re notified. 

  • Private messaging: Connect 1:1 for confidential conversations by visiting someone’s profile. 

 

Help us help you: Mark helpful answers 

 

When a reply fully resolves your question, hit mark as helpful: This not only helps future members find solutions faster, but celebrates our community contributors! 

Don’t forget to like posts that are useful or inspiring—your feedback keeps our community buzzing. 

 

Ready for lift-off!

 

You’re all set to start exploring Rocket Forum. Introduce yourself, join a conversation, or post your first question! 

If you ever need support, visit the Getting Started area—or reach out to our Community Managers at community@rocketsoftware.com. 

 

Welcome to Rocket Forum—your launchpad for the next giant leap in your journey with Rocket Software! 

Please be patient, it may take up to 60 minutes for the password reset email to arrive.

Seien Sie geduldig, es kann bis zu 60 Minuten dauern, bis die eMail zum ZurĂĽcksetzen von Passsword da ist.

Hi Norbert, I understand the process might take longer than expected as we just launched the new experience. Thank you for your patience as we work things out!

Is it expected that existing members lose all their subscriptions/notifications or should the move to the new forum have kept these?

 

nb. I cannot see any of mine

Is it expected that existing members lose all their subscriptions/notifications or should the move to the new forum have kept these?

 

nb. I cannot see any of mine

Hi ​@Mike Young, indeed that is the case. I invite you to explore all available Forums here, and subscribe to the ones that are useful to you/you want to get notified about. 

I have documented the steps here.

I appreciate you having questions as we embark on a new Rocket Forum experience together. It is a change, and I’m here to support everyone. Please let me know if you have any other questions.

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