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Knowledge Doc: Backout of package in 'XIN' status returns error message 'CMN1275A'

  • April 11, 2023
  • 1 reply
  • 1 view
Heather Caldwell

In ZMF 8.3 when the CMN20 job fails, the package is set to the new status of 'XIN'. If a user attempts to revert the package they receive the following error message:

CMN3320A - Packages in XIN status cannot be reverted. Use Backout.

If the user attempts to backout the package they receive the following error message which contradicts the previous 'CMN3320A' message:

CMN1275A - Status must be BAS for ALL, DEV, or DEVPROD and INS for PROD.

Full article: https://portal.microfocus.com/s/article/KM000016177


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    1 reply

    Clark Rogers
    • Clark Rogers
    • New Participant
    • 3 replies
    • October 23, 2024

    In ZMF 8.3 when the CMN20 job fails, the package is set to the new status of 'XIN'. If a user attempts to revert the package they receive the following error message:

    CMN3320A - Packages in XIN status cannot be reverted. Use Backout.

    If the user attempts to backout the package they receive the following error message which contradicts the previous 'CMN3320A' message:

    CMN1275A - Status must be BAS for ALL, DEV, or DEVPROD and INS for PROD.

    Full article: https://portal.microfocus.com/s/article/KM000016177


    #SupportTips/KnowledgeDocs
    #ChangeManZMF

    FYI - we had the same issue at our site.  We opened a support case and a hot fix was delivered.  Recommend opening support case to obtain said fix. 


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