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Our devops team was  performing a system upgrade from Linux Ubuntu 18.04 to 22.04 late last night.  When they completed the migration, they discovered to their horror that the SystemID had changed.   Not knowing what to do at that hour of the night, they searched for a solution.  They found a link  posted by Martin on the Google Groups: www.openqm.com/emergency.htm   They provided the required information and received the following back:


1. We are concerned that after 7 days pass, this license will expire.  Can someone confirm?

2. What is the correct action to take?  Our upgrades are going to take place off-hours, late in the evening.

3. Is this expected behavior that an O/S upgrade will change the system ID? 

Any advice is appreciated.


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Ben Cramer
DSI Solutions LLC
Mansfield TX US
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Our devops team was  performing a system upgrade from Linux Ubuntu 18.04 to 22.04 late last night.  When they completed the migration, they discovered to their horror that the SystemID had changed.   Not knowing what to do at that hour of the night, they searched for a solution.  They found a link  posted by Martin on the Google Groups: www.openqm.com/emergency.htm   They provided the required information and received the following back:


1. We are concerned that after 7 days pass, this license will expire.  Can someone confirm?

2. What is the correct action to take?  Our upgrades are going to take place off-hours, late in the evening.

3. Is this expected behavior that an O/S upgrade will change the system ID? 

Any advice is appreciated.


------------------------------
Ben Cramer
DSI Solutions LLC
Mansfield TX US
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Ben,

The concept of an OpenQM seven day "emergency licence" was introduced long ago for exactly this sort of event. It allows you to reactivate a licence for a new system id code at times when your normal licensing contact may not be available. Internally, the licensing contact will receive notification that the emergency licence has been issued and they will send a new permanent licence.

OpenQM licensing will be moving into the RBC (Rocket Business Connect) in the not too distant future. One of the features that this should offer is the ability for you to reactivate the licence without needing the intermediate step of the emergency licence.

Martin
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