When a program locks up and I have to close Accuterm to get out of it, the system leaves users logged on. How can I free up those users without rebooting.
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Hal Mallet
Business Owner
Advanced Retail & Service Systems
Chula Vista CA US
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Hal,
Had the same problem. Try LOGOUT. Check out the documentation.
https://docs.rocketsoftware.com/bundle/openqm_ref_4/page/oce1652705965747.html
Ted
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Tedmund Hurlbut
Self Registered
Simpsonville SC US
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Hal,
Had the same problem. Try LOGOUT. Check out the documentation.
https://docs.rocketsoftware.com/bundle/openqm_ref_4/page/oce1652705965747.html
Ted
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Tedmund Hurlbut
Self Registered
Simpsonville SC US
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I tried that. LOGOUT port#It says LOGOUT pending. Do you know what that means?
Hal
On Tuesday, October 24, 2023 at 06:57:05 AM PDT, Tedmund Hurlbut via Rocket Forum
wrote:
Hal, Had the same problem. Try LOGOUT. Check out the documentation. docs.rocketsoftware.com/bundle/openqm_ref_4/page/... Ted -----------...#yiv5943546828 a {color:#990099;}#yiv5943546828 a:link {text-decoration:underline;}#yiv5943546828 a:visited {text-decoration:underline;}#yiv5943546828 a:hover {color:#990099;text-decoration:underline;}#yiv5943546828 a:focus {text-decoration:underline;border:1px solid;}#yiv5943546828 a:active {text-decoration:none;}#yiv5943546828 .yiv5943546828buttons a:link {text-decoration:none;}#yiv5943546828 .yiv5943546828buttons a:visited {text-decoration:none;}#yiv5943546828 .yiv5943546828buttons a:hover {text-decoration:underline;}#yiv5943546828 .yiv5943546828buttons a:active {text-decoration:underline;}#yiv5943546828 .yiv5943546828msglink a {color:#FFFFFF;}#yiv5943546828 .yiv5943546828remove-embedded-content {max-height:0;font-size:0;}#yiv5943546828 .yiv5943546828uconBody a {color:blue;}#yiv5943546828 .yiv5943546828uconBody a:link {text-decoration:underline;}#yiv5943546828 .yiv5943546828uconBody a:visited {text-decoration:underline;}#yiv5943546828 .yiv5943546828bquote {background:#fafafa;border-left:5px solid #ebebeb;margin:1.5em 10px 1.5em 20px;padding:0.5em 10px;}#yiv5943546828 .yiv5943546828bquote:before {color:#ccc;font-size:4em;line-height:0.1em;vertical-align:-0.4em;margin-right:5px;}#yiv5943546828 .yiv5943546828bquote p {display:inline;font-weight:normal;font-size:11.5px;font-weight:300;line-height:1.25;}#yiv5943546828 .yiv5943546828bqFooter {text-align:right;font-size:80%;margin-top:5px;}#yiv5943546828 .yiv5943546828bqFooter:after {color:#ccc;font-size:5em;line-height:0;vertical-align:-0.4em;margin-left:5px;}@media (max-width:480px) {#yiv5943546828 .yiv5943546828img-responsive {display:block;max-width:100%;width:100% !important;height:auto !important;}}
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| Oct 24, 2023 9:57 AM |
| Tedmund Hurlbut |
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Hal,
Had the same problem. Try LOGOUT. Check out the documentation.
docs.rocketsoftware.com/bundle/openqm_ref_4/page/...
Ted
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Tedmund Hurlbut
Self Registered
Simpsonville SC US
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I tried that. LOGOUT port#It says LOGOUT pending. Do you know what that means?
Hal
On Tuesday, October 24, 2023 at 06:57:05 AM PDT, Tedmund Hurlbut via Rocket Forum wrote:
Hal, Had the same problem. Try LOGOUT. Check out the documentation. docs.rocketsoftware.com/bundle/openqm_ref_4/page/... Ted -----------...#yiv5943546828 a {color:#990099;}#yiv5943546828 a:link {text-decoration:underline;}#yiv5943546828 a:visited {text-decoration:underline;}#yiv5943546828 a:hover {color:#990099;text-decoration:underline;}#yiv5943546828 a:focus {text-decoration:underline;border:1px solid;}#yiv5943546828 a:active {text-decoration:none;}#yiv5943546828 .yiv5943546828buttons a:link {text-decoration:none;}#yiv5943546828 .yiv5943546828buttons a:visited {text-decoration:none;}#yiv5943546828 .yiv5943546828buttons a:hover {text-decoration:underline;}#yiv5943546828 .yiv5943546828buttons a:active {text-decoration:underline;}#yiv5943546828 .yiv5943546828msglink a {color:#FFFFFF;}#yiv5943546828 .yiv5943546828remove-embedded-content {max-height:0;font-size:0;}#yiv5943546828 .yiv5943546828uconBody a {color:blue;}#yiv5943546828 .yiv5943546828uconBody a:link {text-decoration:underline;}#yiv5943546828 .yiv5943546828uconBody a:visited {text-decoration:underline;}#yiv5943546828 .yiv5943546828bquote {background:#fafafa;border-left:5px solid #ebebeb;margin:1.5em 10px 1.5em 20px;padding:0.5em 10px;}#yiv5943546828 .yiv5943546828bquote:before {color:#ccc;font-size:4em;line-height:0.1em;vertical-align:-0.4em;margin-right:5px;}#yiv5943546828 .yiv5943546828bquote p {display:inline;font-weight:normal;font-size:11.5px;font-weight:300;line-height:1.25;}#yiv5943546828 .yiv5943546828bqFooter {text-align:right;font-size:80%;margin-top:5px;}#yiv5943546828 .yiv5943546828bqFooter:after {color:#ccc;font-size:5em;line-height:0;vertical-align:-0.4em;margin-left:5px;}@media (max-width:480px) {#yiv5943546828 .yiv5943546828img-responsive {display:block;max-width:100%;width:100% !important;height:auto !important;}}
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| Oct 24, 2023 9:57 AM |
| Tedmund Hurlbut |
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Hal,
Had the same problem. Try LOGOUT. Check out the documentation.
docs.rocketsoftware.com/bundle/openqm_ref_4/page/...
Ted
------------------------------
Tedmund Hurlbut
Self Registered
Simpsonville SC US
------------------------------
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Well, if LOGOUT does not work, then you probably need to kill the process.
You can get the PID from the LISTU command. You can then use kill on linux or Task Manager on Windows (although I would use SysInternals ProcessExplorer).
Better still, can you find what is locking up the program? Then you can avoid the issue.
Also, when the program locks up, can you BREAK out of the program (Ctrl-Break on our systems)? If you do that, then (a) you can display the call stack to try and figure out what is going on; and (b) you can quit out of the program and regain control.
Cheers,
Brian
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Brian Speirs
Senior Analyst - Information Systems
Rush Flat Ltd
Wellington NZ
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Well, if LOGOUT does not work, then you probably need to kill the process.
You can get the PID from the LISTU command. You can then use kill on linux or Task Manager on Windows (although I would use SysInternals ProcessExplorer).
Better still, can you find what is locking up the program? Then you can avoid the issue.
Also, when the program locks up, can you BREAK out of the program (Ctrl-Break on our systems)? If you do that, then (a) you can display the call stack to try and figure out what is going on; and (b) you can quit out of the program and regain control.
Cheers,
Brian
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Brian Speirs
Senior Analyst - Information Systems
Rush Flat Ltd
Wellington NZ
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The LOGOUT works most of the time, Thanks
On Tuesday, October 24, 2023 at 11:53:59 AM PDT, Brian Speirs via Rocket Forum
wrote:
Well, if LOGOUT does not work, then you probably need to kill the process. You can get the PID from the LISTU command. You can then use kill on... -posted to the "Rocket OpenQM" forum#yiv3813983797 a {color:#990099;}#yiv3813983797 a:link {text-decoration:underline;}#yiv3813983797 a:visited {text-decoration:underline;}#yiv3813983797 a:hover {color:#990099;text-decoration:underline;}#yiv3813983797 a:focus {text-decoration:underline;border:1px solid;}#yiv3813983797 a:active {text-decoration:none;}#yiv3813983797 .yiv3813983797buttons a:link {text-decoration:none;}#yiv3813983797 .yiv3813983797buttons a:visited {text-decoration:none;}#yiv3813983797 .yiv3813983797buttons a:hover {text-decoration:underline;}#yiv3813983797 .yiv3813983797buttons a:active {text-decoration:underline;}#yiv3813983797 .yiv3813983797msglink a {color:#FFFFFF;}#yiv3813983797 .yiv3813983797remove-embedded-content {max-height:0;font-size:0;}#yiv3813983797 .yiv3813983797uconBody a {color:blue;}#yiv3813983797 .yiv3813983797uconBody a:link {text-decoration:underline;}#yiv3813983797 .yiv3813983797uconBody a:visited {text-decoration:underline;}#yiv3813983797 .yiv3813983797bquote {background:#fafafa;border-left:5px solid #ebebeb;margin:1.5em 10px 1.5em 20px;padding:0.5em 10px;}#yiv3813983797 .yiv3813983797bquote:before {color:#ccc;font-size:4em;line-height:0.1em;vertical-align:-0.4em;margin-right:5px;}#yiv3813983797 .yiv3813983797bquote p {display:inline;font-weight:normal;font-size:11.5px;font-weight:300;line-height:1.25;}#yiv3813983797 .yiv3813983797bqFooter {text-align:right;font-size:80%;margin-top:5px;}#yiv3813983797 .yiv3813983797bqFooter:after {color:#ccc;font-size:5em;line-height:0;vertical-align:-0.4em;margin-left:5px;}@media (max-width:480px) {#yiv3813983797 .yiv3813983797img-responsive {display:block;max-width:100%;width:100% !important;height:auto !important;}}
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| Oct 24, 2023 2:54 PM |
| Brian Speirs |
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Well, if LOGOUT does not work, then you probably need to kill the process.
You can get the PID from the LISTU command. You can then use kill on linux or Task Manager on Windows (although I would use SysInternals ProcessExplorer).
Better still, can you find what is locking up the program? Then you can avoid the issue.
Also, when the program locks up, can you BREAK out of the program (Ctrl-Break on our systems)? If you do that, then (a) you can display the call stack to try and figure out what is going on; and (b) you can quit out of the program and regain control.
Cheers,
Brian
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Brian Speirs
Senior Analyst - Information Systems
Rush Flat Ltd
Wellington NZ
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The LOGOUT works most of the time, Thanks
On Tuesday, October 24, 2023 at 11:53:59 AM PDT, Brian Speirs via Rocket Forum wrote:
Well, if LOGOUT does not work, then you probably need to kill the process. You can get the PID from the LISTU command. You can then use kill on... -posted to the "Rocket OpenQM" forum#yiv3813983797 a {color:#990099;}#yiv3813983797 a:link {text-decoration:underline;}#yiv3813983797 a:visited {text-decoration:underline;}#yiv3813983797 a:hover {color:#990099;text-decoration:underline;}#yiv3813983797 a:focus {text-decoration:underline;border:1px solid;}#yiv3813983797 a:active {text-decoration:none;}#yiv3813983797 .yiv3813983797buttons a:link {text-decoration:none;}#yiv3813983797 .yiv3813983797buttons a:visited {text-decoration:none;}#yiv3813983797 .yiv3813983797buttons a:hover {text-decoration:underline;}#yiv3813983797 .yiv3813983797buttons a:active {text-decoration:underline;}#yiv3813983797 .yiv3813983797msglink a {color:#FFFFFF;}#yiv3813983797 .yiv3813983797remove-embedded-content {max-height:0;font-size:0;}#yiv3813983797 .yiv3813983797uconBody a {color:blue;}#yiv3813983797 .yiv3813983797uconBody a:link {text-decoration:underline;}#yiv3813983797 .yiv3813983797uconBody a:visited {text-decoration:underline;}#yiv3813983797 .yiv3813983797bquote {background:#fafafa;border-left:5px solid #ebebeb;margin:1.5em 10px 1.5em 20px;padding:0.5em 10px;}#yiv3813983797 .yiv3813983797bquote:before {color:#ccc;font-size:4em;line-height:0.1em;vertical-align:-0.4em;margin-right:5px;}#yiv3813983797 .yiv3813983797bquote p {display:inline;font-weight:normal;font-size:11.5px;font-weight:300;line-height:1.25;}#yiv3813983797 .yiv3813983797bqFooter {text-align:right;font-size:80%;margin-top:5px;}#yiv3813983797 .yiv3813983797bqFooter:after {color:#ccc;font-size:5em;line-height:0;vertical-align:-0.4em;margin-left:5px;}@media (max-width:480px) {#yiv3813983797 .yiv3813983797img-responsive {display:block;max-width:100%;width:100% !important;height:auto !important;}}
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| Re: LOG OFF USERS |
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| Oct 24, 2023 2:54 PM |
| Brian Speirs |
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Well, if LOGOUT does not work, then you probably need to kill the process.
You can get the PID from the LISTU command. You can then use kill on linux or Task Manager on Windows (although I would use SysInternals ProcessExplorer).
Better still, can you find what is locking up the program? Then you can avoid the issue.
Also, when the program locks up, can you BREAK out of the program (Ctrl-Break on our systems)? If you do that, then (a) you can display the call stack to try and figure out what is going on; and (b) you can quit out of the program and regain control.
Cheers,
Brian
------------------------------
Brian Speirs
Senior Analyst - Information Systems
Rush Flat Ltd
Wellington NZ
------------------------------
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If LOGOUT doesn't work (it's likely that LISTU will show "logout pending"), you can use the -k command line option to kill a specific process. If that still does not work, killing the process with the Linux kill -15 or the Windows task manager may be necessary but this is highly dangerous because it gives no oportunity for the system to tidy up. System resources such as locks may be left behind. Also, if the killed process was not truly hung but was writing data, the file could be left with partial updates.
OpenQM periodically looks for dead processes and tidies up things such as the lock table. You can force an immediate scan for dead processes with
qm -cleanup.
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Martin Phillips
Rocket Forum Shared Account
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