Support Tip: Hotfix required by all customers upgrading to ChangeMan ZMF 8.2 Patch 6

A large number of customers installing or upgrading to ZMF 8.2 Patch 6 have encountered one or both of the symptoms covered by KB articles KM000005318 and KM000004797, which are caused by the same underlying issue (OCTCR46A185001). Customers in the process of upgrading to 8.2 Patch 6 should open a Support case to request a copy of hotfix Sernet8.2.6.001 if they have not already received and applied it.

Note: OCTCR46A185001 only affects the ZMF 8.2 Patch 6 release and the hotfix is applicable/compatible with that release only.