Hi
I am concerned that upgrading our Red Hat Enterprise operating system from version 7.4 to 7.9 may affect our LGU license. Could you please confirm if the license will remain intact after the upgrade?
Visibroker Version: 8.5.0. P7
Thank you!
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Ki Suk Nam
Business Dpt
Shiwa Soft Co., Ltd.
seoul KR
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There should not be any issues with the license. Is this a standard RHEL update from 7.4 to 7.9, i.e. yum update or dnf update command? I run these routinely on my VisiBroker 8.5 vm's with no license issues.
Best Regards,
-Scott
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Scott Kay
Sr. Tech Support Eng.
Rocket Internal - All Brands
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There should not be any issues with the license. Is this a standard RHEL update from 7.4 to 7.9, i.e. yum update or dnf update command? I run these routinely on my VisiBroker 8.5 vm's with no license issues.
Best Regards,
-Scott
------------------------------
Scott Kay
Sr. Tech Support Eng.
Rocket Internal - All Brands
------------------------------
Thank you for your prompt response. I would like to clarify and confirm the following:
- The RHEL update will be done using the yum update command.
- If I need to request a re-issue of the license after reinstalling, should I contact support@rocketsoftware.com for assistance?
I appreciate your support.
Best regards,
Ki Suk Nam
------------------------------
Ki Suk Nam
Business Dpt
Shiwa Soft Co., Ltd.
seoul KR
------------------------------
Thank you for your prompt response. I would like to clarify and confirm the following:
- The RHEL update will be done using the yum update command.
- If I need to request a re-issue of the license after reinstalling, should I contact support@rocketsoftware.com for assistance?
I appreciate your support.
Best regards,
Ki Suk Nam
------------------------------
Ki Suk Nam
Business Dpt
Shiwa Soft Co., Ltd.
seoul KR
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Yes, please open a support case for license support.
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Scott Kay
Sr. Tech Support Eng.
Rocket Internal - All Brands
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