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Hi   I am now starting to role out the Accuterm Front-end developments, we purchased 3 licenses 12 months ago and have only used one. 

Yesterday I tried to Activate a new terminal as the second of our terminals but 

 

The activation screen just says  Internet access required at bottom - yes it has internet access but the Activation Button is grayed out   🙁

Can anyone help please 

Many Thanks

Chris Baxter



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Chris Baxter
MD
CB Soft
IPSWICH GB
------------------------------

Hi   I am now starting to role out the Accuterm Front-end developments, we purchased 3 licenses 12 months ago and have only used one. 

Yesterday I tried to Activate a new terminal as the second of our terminals but 

 

The activation screen just says  Internet access required at bottom - yes it has internet access but the Activation Button is grayed out   🙁

Can anyone help please 

Many Thanks

Chris Baxter



------------------------------
Chris Baxter
MD
CB Soft
IPSWICH GB
------------------------------

Hi Chris,

I had the same problem with one of my customers recently.  The problem was that I didn't "Run as Administrator".  Clicking that and then starting AccuTerm should fix that problem.

Dale



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Dale Kelley
I'm it!
Dale W Kelley Inc
Hohenwald TN US
------------------------------

Hi Chris,

I had the same problem with one of my customers recently.  The problem was that I didn't "Run as Administrator".  Clicking that and then starting AccuTerm should fix that problem.

Dale



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Dale Kelley
I'm it!
Dale W Kelley Inc
Hohenwald TN US
------------------------------

Thank you Dale,   worked a treat :)

I un-installed first, then acted as you suggested  - all fine   



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Chris Baxter
MD
CB Soft
IPSWICH GB
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