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SBXA / how to reset/redefine the SBXA Admin user passwd

  • June 1, 2022
  • 1 reply
  • 1 view
Manu Fernandes
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hello,

on our windows server, we change the passwd of the winuser which is the one used by SBXA Communication Server to adress SBXA Admin appliaction server. 
then all enduser get these error. 

where/how to redefine the 'sbxa admin user/pwd' ? 

thanks
manu

Best answer by Stuart MacKenzie*

hello,

on our windows server, we change the passwd of the winuser which is the one used by SBXA Communication Server to adress SBXA Admin appliaction server. 
then all enduser get these error. 

where/how to redefine the 'sbxa admin user/pwd' ? 

thanks
manu
Hi Manu,
You need to run the Rich client as an administrator on the SBXA Communication Server system.
When the connection fails you should be presented with the SB/XA Administration Login page and you can then enter the correct username and password.
Let me know if you have any problems with this.
Thanks
Stuart

    1 reply

    Stuart MacKenzie*
    Forum|alt.badge.img+1
    hello,

    on our windows server, we change the passwd of the winuser which is the one used by SBXA Communication Server to adress SBXA Admin appliaction server. 
    then all enduser get these error. 

    where/how to redefine the 'sbxa admin user/pwd' ? 

    thanks
    manu
    Hi Manu,
    You need to run the Rich client as an administrator on the SBXA Communication Server system.
    When the connection fails you should be presented with the SB/XA Administration Login page and you can then enter the correct username and password.
    Let me know if you have any problems with this.
    Thanks
    Stuart


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