Skip to main content

The environment is a linux debian server running acurcl and workstations (Windows 10) using acuthin.

We have a customer using shortcut keys heavily instead of using the mouse. Occasionally, the keyboard stops working and the session appears to be locked. This even applies to the ESC button. But using the mouse to click on any button on the screen brings the program alive again, and all missing keyboard presses are received. The shortcuts are used mostly on push-buttons.

Has anyone experienced anything like this? Any suggestions on what to do? Is this a known problem in 10.3.1?

The environment is a linux debian server running acurcl and workstations (Windows 10) using acuthin.

We have a customer using shortcut keys heavily instead of using the mouse. Occasionally, the keyboard stops working and the session appears to be locked. This even applies to the ESC button. But using the mouse to click on any button on the screen brings the program alive again, and all missing keyboard presses are received. The shortcuts are used mostly on push-buttons.

Has anyone experienced anything like this? Any suggestions on what to do? Is this a known problem in 10.3.1?

To my knowledge, this is not a known issue.

Terms & ConditionsAccessibility statement