Rocket® COBOL

Created On:  15 October 2010 Problem: When running dswin from the command prompt an error message pops up saying:173 Called program file not found in drive/directory Resolution: To be be able to launch dswin by reffering to your mapped drive (example used Z:\\ ) using the following command:C:\\dswin Z:\\demo.gsYou can also try to make a few registry changes to handle this:  HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Micro Focus\\NetExpress\\5.1\\Dialog System\\5.1\\Environment  • Remove the “ (quotes) from the PATH setting  HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Micro Focus\\NetExpress\\5.1\\Unix\\Environment   • Remove the “ (quotes) from the PATH setting  The above keys are on a 64bit machine. You will need to remove the “Wow6432Node” for a 32bit machine. Incident #2472824 Old KB# 32044#173error

Created On:  18 October 2010 Problem: Creating a text field in EnterpriseLink Builder and adding extra spaces for alignement. When running the application, the extra spaces are removed. Resolution: This is normal HTML behavior, in general a single whitespace or a sequence of whitespace characters are treated as a single space. However, in Builder, on the "General" tab for Page Properties, you can check "Preformatting".  When this is done, you will see, when Preview is executed, that the spaces in the text field are retained. Alternatively, when a "Fixed Width" font style on the text field's Property "Display" tab is selected, the spaces are also retained. Old KB# 32094#Rumba#EnterpriseLink

Created On:  18 October 2010 Problem: We have our own gateway system and have to set the lengths of the ELink session ID that is handled via parameters in the gateway server. What is the range of the cookie session ID length that ELink creates? Resolution: The EnterpriseLink session ID has a minimum of 8 ASCII characters and a maximum of 18 ASCII characters.  However, the typical session cookie is usually 12 characters or less. Old KB# 32060#Rumba#EnterpriseLink

Created On:  15 October 2010 Problem: Html files which are brought from previous versions of Web to Host 6.0 are not displayed/processed properly after going through the conversion process.The following error message is displayed:Error 1903; cannot read configuration file server Resolution: To resolve this issue you have to ensure that the following files are in the directory C:\\Program Files\\Micro Focus\\NMServiceManager\\Services\\DownloadInstallproductcfg.xml:productcfg.xmlw2hservercfg.xmlYou also have to make sure that:1. IIS is installed and the service "World Wide Web Publishing Service" is started. 2. Ensure that the installation directory of Web to Host is C:\\inetpub\\wwwroot3. Internet Explorer Protected Mode is off. Incident #2468717 Old KB# 32038#Web-to-Host#Error1903#Rumba

Created On:  15 October 2010 Problem: When starting Net Express and creating a project you get the error message:  'General failure Could not create project' Resolution: This type of error sometimes occurs due to not having write permissions on directories. Users need write permissions on "C:\\Documents and Settings\\mfuser\\My Documents" in Windows XP to be able to run Net Express programs from within the IDE. This directory can change if you have specified a different directory to where you are creating your project or if you are using a different operating system to Windows XP. Incident #2457946 Old KB# 32033#createproject

Created On:  18 October 2010 Problem: The following program, works with DB2 but now with Oracle it throws up an error. The issue is in the following section:364200      EXEC SQL                                                                                    36420000                   SET :PSTMP = CURRENT_TIMESTAMP                       &n

Created On:  18 October 2010 Problem: Unable to start the Builder tool, clicking on the icon and nothing happens. Resolution: Make sure you have the latest version of the 32bit java runtime installed. (not the 64bit version).  You can download it from http://www.java.com. Old KB# 32095#Rumba#EnterpriseLink

Created On:  14 October 2010 Problem: After installing AcuXDBC version 8.1.3.1 as an update to version 8.1.0, executing a query with Microsoft Access or Excel caused a syntax error to occur.[TOD][ODBC][GENESIS](pos: 132 '...n cast(? as ^integer} whe...') - syntax error (#-22)Additionally, in some cases, the syntax error was preceded by the following message box text:The ordinal 238 could not be located in dynamic link library acme.dll Resolution: The syntax error was a result of having more than one version of AcuXDBC in the PATH environment variable, which affects Windows installations only. Removing the extraneous reference in the PATH allowed the query to successfully execute.Note: Since AcuXDBC and MF XDBC products both use the same DLL files, having both products installed may cause the same error to occur. While both products may be installed on the same machine, only one can be in the PATH. Incident #2481581 Old KB# 32025

Created On:  19 October 2010 Problem: In the OnWeb Server Message Log, there is a line: SCR28973I SCR Process Starting. PID = D8000002. What does “SCR Process” mean? Resolution: An SCR process is a Script process. So here it would mean a script process has started and that would be script 28973l with Process ID number D8000002. Old KB# 32104#OnWeb#Rumba

Created On:  18 October 2010 Problem: How do you execute an SQL Script in Oracle to avoid the error ORA-00911: invalid character? Resolution: Once in sqlplus, you type @TT_ora to execute the script. The script must be in the same directory you start sqlplus from.If the script is on your desktop, then:1. start->accessories->MSDOS promptCd desktopSqlplus(enter your database login and password)At the sql> prompt, type @TT_ora Old KB# 32067

Created On:  19 October 2010 Problem: A Vision file is opened in MS Access as a linked table using AcuXDBC.All records show this value: #Deleted (#Cancellato if MS Access is installed in Italian version).Data is shown correctly using MS Excel or other tools like ADO or ODBCsql. Resolution: A possible cause for this issue is that a data storage compiler option ("-Dci", "-Dcm", "-Dcn"...) was used when creating XFD file.In this case, it is possible to load the XFD file in the system catalog of AcuXDBC using its relative data storage method switch. The syntax to use will be: xdbcutil -d c:\\path\\syscat -x c:\\path\\xfd    -s argument    -u name-of-the-tablewhere the "-s" command accepts one of these storage method arguments: If you compiled with: Use this xdbcutil switch: -Dca -s a -Dci -s i-Dcm -s m -Dcn -s n -Dcv -s v -Dcb -s b -Dcr -s r Incident #1073855 Old KB# 32098

Created On:  19 October 2010 Problem: After changing a program to a new version of the product and connected with a DB2 database an error -818 occurred. So somehow the old version's gnt file has been called and needs to be the new version's gnt file. Resolution: CASTRAN -fRegion-Name -pProgramm-Name will update the correct (new) version to be used.castranRetrieves or updates information on CICS transactions. Its primary use is to enable and disable transactions, but it can be used to alter other values such as the TWA size or timeout values, and to display the status of transactions. It can also perform a PHASEIN or NeWCOPY on CICS programs that are defined in the PPT. Using the NEWCOPY option will load a new copy of the specified program next time the program is invoked. If PHASEIN is used, then every time the program is invoked the enterprise server will load it from disk. Note: castran can also be invoked from within a JCL by writing a simple

Created On:  26 October 2010 Problem: When a server is restored from backup, a "license database corrupt" message will often be encountered. In that case, the development license database must be recovered, and the licenses reentered, and the license manager process manually restarted.These tasks must be performed from the operative LMF directory. If the system administrator has not kept a record of this location, then the operative LMF directory must somehow be located. Resolution: One way of discovering the location of the operative LMF directory, is by invoking the command "lmfgetpv" from within $COBDIR/lmf.  For example, enter: $COBDIR/lmf/lmfgetpvIf the License Manager is running, lmfgetpv will produce output similar to:   License Manager version 129    Loaded from /opt/microfocus/mflmfThe "loaded from" location is the operative LMF location.  In the above example, "/opt/microfocus/mflmf" was di

Created On:  10 October 2010 Problem: We are receiving an error when trying to create a line sequential file bigger than 2GB. Why is this? Resolution: Since version 6.0.0 it is possible to access to sequential and relative files larger than 2GB on UNIX and Windows ports where such access is permitted by the OS.Some UNIX ports will not be able to use this functionality either because the operating system just doesn't support it, or because the functionality was not detected at port time.  To see if any given port has this functionality compiled in, the SYSTEM-INFORMATION structure (returned by ACCEPT FROM SYSTEM-INFO) in samples/def/acucobol.def has a new field, HAS-LARGE-FILE-SUPPORT.  If the value of this field is "Y", the port supports this feature compiled in; "N", it doesn't.Even if HAS-LARGE-FILE-SUPPORT is "Y", the underlying system must also support access to files larger than 2GB in order for this feature to work prope

Created On:  10 October 2010 Problem: When writing XML files (either with AcuXML or C$XML), ISO-8859-1 characters were being written incorrectly. They were being written as ISO-8859-1 characters, not UTF-8 characters, even though the encoding of the XML file was UTF-8. Resolution: This problem affects version 8.1.2 and later and is fixed inversion 9.0.0 by ecn4039.  There is an available patch for version 8.1.2 and for version 8.1.3, however the patch needs to be requested to Support Line. Incident #2475976 Old KB# 31922

Created On:  13 October 2010 Problem: During installation of Server Express, I am asked "Do you want only superuser to access the License Admin System"?What happens if I say Yes?   Is this irreversible? Resolution: Saying "Yes" invokes a chmod 700 on the directory in which the License Management System is installed. Since the install script is executed with root permissions, root will be the owner and will have sole permissions to the directory. To reverse this, simply chmod the mflmf directory to meet your permissions requirements. Old KB# 32007

Created On:  11 October 2010 Problem: When running AppTrack the error message "../aslmf/asadmin.X not found." is displayed. Resolution: This means the environment variable COBDIR is not set correctly.  Before running apptrack, you must set the COBDIR environment variable.More than one installation of MF COBOL might exist on a machine.  Pick a particular installation directory and set COBDIR to that directory, for example:COBDIR=/opt/microfocus/cobolexport COBDIRAfter setting the variable, remember to export it.If you are using apptrack for the purpose of installing runtime licenses, remember the licenses will become associated with the COBDIR location specified in the environment variable, so choose the value of COBDIR accordingly.Be sure that other environment variables which refer to COBDIR, such as PATH, LD_LIBRARY_PATH, LIBPATH, or SHLIB_PATH, contain correct corresponding values as well -- use the "echo" command to check their values,

Created On:  10 October 2010 Problem: While attempting to load the XFD files to the System Catalog, we get the “ERROR: VISION: Cannot open 'SYSTEM%DUAL',File not found” error message. Resolution: You need to do the following in this sequence:                genxconf                 ainit                       The genxconf command creates the configuration file with the correct file prefixes.The ainit command runs the cview.sql command which creates the table dual which is intended to be used as a single table for commands such as "SELECT USER() FROM DUAL".After that users can load the XFDs to the System Catalog. Incident #2474764 Old KB# 31921

Created On:  14 October 2010 Problem: I am installing a new version of Server Express. Should I update the License Manager? Resolution: The answer is yes. The lmfinstall utility will locate the directory the License Manager process, mflm_manager,  is running from, and determine the level of the version of the License Manager that is installed.  If a newer or same level version is already installed the lmfinstall utility will identify and report accordingly, and you will not need to update the utility. If an older version is installed, reply "Yes" to updating the utility. The License Manager daemon will be stopped, and the license management system updated. Afterward, navigate the mflmf directory the License Manger is installed in and restart the service using the ./mflmman from that directory.If an older version of the License Manager is installed and not updated, then license errors may be encountered when attempting to compile

Created On:  08 October 2010   Problem:   After completing the installation the user attempted to test the installation using the asql utility. However, asql returned the following error:$ ./asql.sh                  VORTEXsql - Simple Interactive SQL.                        Version 2.0.2.4 - Production.Copyright © 1989-2008, Trifox, Inc., California, USA.                       All Rights Reserved Worldwide.***** asql ERROR: DLLLOAD: acuxdbc04, acuxdbc04.so: cannot open shared object file: No such file or directory   Resolution:   In versions of AcuXDBC prior to 8.1 and as noted in the documentation the LD_LIBRARY_PATH environment variable required th

Created On:  09 October 2010 Problem: We are getting an “*** Internal error #110 ***” during compilation.  Why is this and how can it be resolved? Resolution: Using the compiler option --oldarc (that is dash dash oldarc) solves the problem. Incident #2447715 Old KB# 31916

Created On:  09 October 2010 Problem: While compiling programs, the compiler produces a "Buffer overrun detected" error. Resolution: The working directory has a lot of temporary files created by the compiler, therefore deleting all those temporary files fixes the problem. Incident #2439391 Old KB# 31912

Created On:  08 October 2010 Problem: The -m and -z runtime options are necessary to aid in debugging the program which is running via AcuConnect Thin Client.  Adding them to the command line in the AcuConnect alias has no effect.  How can these options be used to debug the program? Resolution: Only certain options can be used in the AcuConnect Alias command line:  -c -d -l -x -e are accepted.  Other options will be ignored. The solution is to add those options in the AcuThin command line on the client PC:acuthin server:port -m -z alias Old KB# 31902

Created On:  05 October 2010 Problem: InstallShield Tuner is not provided with Rumba 8.0. Resolution: InstallShield Tuner is no longer packaged with Rumba Office. We recommend using a third party authoring tool to customize your installations. Please contact Micro Focus SupportLine if you have any additional questions. Incident #2471441 Old KB# 31832#Rumba

Created On:  08 October 2010 Problem: When the user enters a date prior to 1930 into the date entry control the year changes.  For example entering 1929 ends up as 2029. Resolution: When using the SHORT-DATE display format you must use the CENTURY-DATE style.  So adding CENTURY-DATE in the list of properties in the screen section description will resolve the problem.  In AcuBench's Screen Designer, CENTURY-DATE is not on the list of available properties.  It must be added in "Additional Properties". Old KB# 31903