| Summary | This article describes in which case the Orbix 3.3 C tools (psit, pingit, etc.) fail with 10086-- Communication failure | 
|---|---|
| Article Number | 28531 | 
| Environment | Orbix 3.3 All Supported Operating Systems | 
| Question/Problem Description | Running Orbix 3.3 C tools (psit, pingit, etc.) fails | 
| Clarifying Information | |
| Error Message | C:\\orbix-3.3>pingit 10086-- Communication failure - unknown host : test.emea.xxx.com [Completion status : COMPLETED_NO] | 
| Defect/Enhancement Number | |
| Cause | The above issue happens if e.g. during the installation of Orbix 3.3 an empty space has been entered by mistake for the local DNS domain name. The local domain name entered during the installation is set in the Orbix configuration file common.cfg in the variable IT_LOCAL_DOMAIN IT_LOCAL_DOMAIN = "emea.xxx.com "; | 
| Resolution | Edit configuration file common.cfg and ensure the variable IT_LOCAL_DOMAIN does not contain any extra characters at the end of the domain name: IT_LOCAL_DOMAIN = "emea.xxx.com"; | 
| Workaround | |
| Notes | |
| Attachment | 
| Created date: | 10 February 2012 | 
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| Last Modified: | 13 February 2013 | 
| Last Published: | 12 May 2012 | 
| First Published date: | 10 February 2012 | 
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